Sequencing.com Reviews | Read Customer Reviews of sequencing.com

Sequencing.comReviews of sequencing.com

4.5724 reviews
Wellness & Spa
680 E Colorado Blvd, Pasadena, California

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Sequencing.com

About Sequencing.com

Live Healthier, Happier, and LongerSequencing.com is the world’s largest platform for health-focused DNA insights, offering an unparalleled suite of advanced tools, reports, and guidance to help you understand your DNA and take meaningful action for your health and wellness. Our flagship service is 30x whole genome sequencing (WGS), which decodes ~100% of your genome with unmatched accuracy. It provides all-in-one genetic screening and analysis for over 15,000 conditions and medication reactions - no need to order multiple tests. All sequencing is performed in a CLIA-certified and CAP-accredited clinical laboratory located in the United States. Our easy-to-use at-home kit requires just a simple mouth swab - no blood or needles. We provide free worldwide shipping , and turnaround time from when the laboratory receives your kit to when you receive your results is usually under 8 weeks. Once your genome is sequenced, you'll unlock access to 100+ personalized reports and apps covering nearly every area of health, including longevity, disease prevention, medication response (pharmacogenomics), rare disease risk, mental health, sleep optimization, brain health, nutrition, ancestry, and more. We also offer an optional subscription service that provides monthly updates to your analysis and reports based on the latest research and discoveries and includes access to advanced features such as Sequencing AI, your personalized guide to your results.Whether you're sequencing your genome or uploading existing DNA data, we also provide free DNA data storage . Privacy You Can Trust We are committed to protecting your privacy with our Privacy Forever policy. You own your DNA data, and we ensure it remains safe, secure, and private throughout your life. We never sell your data, never share it with insurance companies, pharmaceutical companies, or government agencies , and we do not conduct research using your DNA data . We are HIPAA-compliant and certified under the US-EU-UK-Swiss Dat

Sequencing.com (sequencing.com) has 724 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Website: sequencing.com
Category: Wellness & Spa
Location: Pasadena, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Sequencing.com reviews

Showing 599 reviews with 5 stars · Clear filters

Nenad S.
Apr 2, 2025
Top notch support
Top notch support - both AI related and people working for the support team
Response from Sequencing.comApr 2, 2025
Hi Nenad - Thank you for your review!
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Bertha
Apr 2, 2025
Sequencing.com is a truely amazing company.
Sequencing.com contacted me when they received my sample and kept me informed about how my sample was being procesed and when it would be completed. I received my reports and because I have had medical issues all my life the genes reported for me had symtoms which matched alot of my own symptoms. The report to Medical Professionals has encourage my specalist to refer me for genetic councelling. This could be a life saver. Thank you so much. Thank you for doing this good , and including so many genes and everyone who wants this sequensing done. Knowlege is power.
Response from Sequencing.comApr 2, 2025
Hi Bertha - Thank you for your review!
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Robin S.
Apr 2, 2025
Great people
Very helpful, friendly and knowlegeable customer service.
Response from Sequencing.comApr 2, 2025
Hi Robin - Thank you for your review!
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M!ssi
Apr 2, 2025
Very informative and easy to understand
Very informative and easy to understand
Response from Sequencing.comApr 2, 2025
Hi M!ssi - Thank you for your review!
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Ryan R.
Apr 2, 2025
Sequencing.com is the best!!!
Sequencing.com is the best! $400 to sequence my entire genome + an easy and extensive searchable user interface?! Cannot recommend highly enough, am evangelical about this
Response from Sequencing.comApr 2, 2025
Hi Ryan- Thank you for your review!
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Damien B.
Apr 1, 2025
Worth the price!
I bought the kit while it was on sale to further Investigate some concerns I have. Turns out that my symptoms were not all in my head and now I can follow up with more information. Just remember that if something is found not to panic, talk to your doctor about results and how they may be affecting you. I will need referrals to confirm the condition and who knows it might be ruled out for another. I also have some reasons to motivate me to change my diet and lifestyle!
Response from Sequencing.comApr 2, 2025
Hi Damien - Thank you for your review!
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Leah S.
Apr 1, 2025
Fair, understanding & reliable. We have done Sequencing.com tests on 2…
We have done Sequencing.com tests on 2 of our family members so far. And have had great experiences with them. We had a snafu or 2 with billing and updates but Sequencing.com's customer support was amazing. I recommend signing up for the 1yr update plan. There will always be times when an email is lost or overlooked in life but they've been really good about being fair and willing to work to resolve issues. I don't want anything for free but fairness and understanding goes a long way. Unfortunately, I bought 2 DNA kits from another company and have yet to hear anything back from them after 14 mo & paying $5**, so we have had other bad experiences with other companies to be able to compare. I recommend Sequencing.com
Response from Sequencing.comApr 1, 2025
Hi Leah - Thank you for your review!
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Amy M Z.
Apr 1, 2025
Very good for identifying potential…
Very good for identifying potential issues and following through by reading research. There are links. There are interesting options for additional reports that you can order and run real time. A few a free. Most are reasonably priced. I lot of things in my medical history make sense now,
Response from Sequencing.comApr 1, 2025
Hi Amy - Thank you for your review!
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