joan B.
Best of the best
I love the mail order. They carry the best brands all in one place. Returns can be mailed back or taken into nearest store.
Sephora is listed under Cosmetics & Makeup.
Sephora (sephora.com) has 3,800 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 927 reviews with 5 stars · Clear filters
joan B.
I love the mail order. They carry the best brands all in one place. Returns can be mailed back or taken into nearest store.
Jessica G.
Amei!!! A loja virtual é completa e interativa. Foi minha primeira compra no site e com certeza a primeira de muitas. Meu pedido foi realizado rapidamente, bem como os demais passos. Recebi todas as atualizações quanto a entrega no meu e-mail. Me entregaram meu item super rápido, (muito antes do prazo) e bem embalado, mesmo sendo uma entrega gratuita. Além de tudo, me mandaram uma necessaire de brinde. Ótima experiência!
Paola G.
Ho acquistato su Sephora nel periodo natalizio e purtroppo mi è stato recapitato un prodotto in meno. MA conttatto il servizio clienti mi hanno rispedito il prodotto mancanti con ALTRI 2 CAMPIONCINI e la confezione regalo richiesta. Non ho pagato nulla per questa spedizione. Sono molto soddisfatta. Anzi credo che talvolta gli omaggi siano migliori negli acquisti on line che in negozio.
Anna Antonella C.
Ho acquistato un profumo per un regalo nella mia città a Barletta ,commesse educatissime e cordiali.Regalo apprezzato 🤗
Alison M.
Sephora is my go to place for makeup and accessories. I love to browse the store and see all the new items on the shelves and try things out until I find the colors that match my skin tone. Usually, in non-COVID times, they will be happy to make you a small sample to take home and try before you buy. Additionally, their return policy is amazing because you can bring anything back you don't like even if it is opened and even if you have used it (not like all of it but a little bit) but you don't like it. Their customer loyalty program is amazing, with three tiers of levels depending on your annual spend. They've stepped up the gifts you can use your points for in recent years and I've gotten some amazing things like silk pillowcases, makeup bags, Turkish towels, etc. I'm pretty happy with them. Sometimes the gals working inside are snobby or unhelpful and cluster together to talk and can't be bothered to help, but usually someone will wander up to you and ask if you need something after a while.
Acquirente S.
Prima volta che acquisto online, e non posso dire nulla: pacco arrivato in pochi giorni, ottima comunicazione con BRT. Contattato via mail Sephora per una questione relativa ai punti accreditati, e mi hanno risposto nell'arco di un quarto d'ora. Certo, viste le recensioni, vivo nel terrore che la prossima con cui faranno casini con la spedizione saró io.. ma stavolta ho tirato un sospiro di sollievo.
Carmen
My favorite store for all my beauty essentials. I've been shopping here forever and literally never had a bad experience. Love the perfume samples too, haha Keep it up, Seph! 😘
Diane
I love the wide variety of products that are available at Sephora. Their employees are knowledgeable about the products and provide good advice. I really appreciate the policy that if the product you want is not in the store, they will order it to be sent by mail at no cost. All the online orders are processed quickly and packed well. Sephora is one of my favorite stores!