SephoraReviews of sephora.com

To the manager of Westfield Sephora Shepherds Bush. You were amazing & what fabulous customer service you gave me. After being let down badly by what should be the online Customer Service & being ignored by them. By making a journey to the store & it costing me money to get there on public transport. You were a breath of fresh air after the awful few day’s I have had trying to get the right item I originally ordered & not the wrong one sent!! You are a credit to them & they need to learn from you what customer service is. Thank You so so much for sorting out their mistake. I wasn’t going to shop with Sephora anymore, but I won’t shop online anymore & I will now only come in store. At least I know that I will be buying the correct item, I didn’t get your name, but you are an absolute star. Thank You to you & not to the awful experience at Customer Service, which they desperately need to sort out after reading all the negative reviews. Get it right Sephora as you will loose a lot of business.

Oggi sono andata a Torino a le Gru da Sephora al piano terra e mi sono trovata benissimo. Personale super cordiale e pronto a dare una mano. Sono anni che ci vado ed è sempre una bellissima esperienza. Super attenti e sanno darti ottimi consigli. Ci tornerò sicuramente.

Danke für die super Beratung Nessa

J'ai été merveilleusement accueillie et conseillée par Oussama puis ensuite Leslie au Sephora des Champs Elysées, ces rencontres m'ont laissée un agréable souvenir, attentionnés et à mon écoute ils ont su répondre à mes attentes avec le sourire et une réelle écoute,

I am very shocked seeing reviews. I have been ordering via Sephora app over a year now, at least one order every month or two and have never ever had any problems. Packages deliver usually around 2/3 days time, klarna payment options which is super handy. Had to return once or twice - no problem as well. My latest order ( which was delivered yesterday ) made me a day as I received a whole big pack of free Sephora mini samples such as benefit mascara or mini moisturiser from Charlotte tilbury. Really- Amazing. I am not worker of Sephora if anyone would think otherwise. It’s just a pure good review and thank you for whoever work for them and their warehouse. I am really happy and appreciated.

Si entra nella luce della bellezza e dei colori.store assortito e ordinato.professionalità e competenza.consigliatissimo

My package was being delivered through Canada post but I never received the package (Canada post fault) I Contacted Sephora in regards to this and they re shipped my package for me without any hesitation! I forgot who I spoke to on the phone but it was a male. He did a phenomenal job so happy with my customer service experience.

Entrega rápida , produtos de qualidade 🫶🏼 Não tive problema algum para uso , tudo perfeito