SephoraReviews of sephora.com

I ordered the HydraGlow Vitamin C Serum from Sephora (along with a few other items), but I received an empty box for the serum. The other items also weren’t in ideal condition, but the HydraGlow Vitamin C Serum was completely missing.

I’ve been shopping at Sephora for years, and while it’s generally okay, my recent visits have been more mixed than before. The product range is still great - there’s a wide selection of skincare, perfumes, and makeup, and you can usually find both premium and mid-range brands in one place. I also like that there are testers for almost everything, which helps avoid buying the wrong shade or texture. But lately, I’ve noticed that the overall shopping experience isn’t as pleasant as it used to be. The store can get really crowded, especially on weekends, and the music is often uncomfortably loud. It makes it hard to focus or have a proper conversation with the consultant. Speaking of staff - while some employees are genuinely attentive and helpful, others seem distracted or even uninterested. Once I had to wait for about ten minutes just to get a shade matched because no one was available, even though a few people were just chatting near the counter. The checkout process can also be slow, particularly if you use loyalty points or need to return something - the system lags or they need a manager’s approval for every small thing. The store layout is fine, but in smaller locations, it feels cramped and it’s easy to bump into displays. Overall, Sephora is still a reliable place to buy quality products, but the experience depends too much on timing and luck. When it’s quiet and the right staff is around - great. But during rush hours or sales, it turns into a noisy, chaotic mess. Not bad, but far from perfect.

Order left Sephora next day, however the courier took 6 days to reach me in Melbourne which felt slow. Click and collect would have been faster I think, and the sample choice was off. Returns seem fair therefore not anxious, and the dior lip oil is exactly what I wanted.

vorrei sapere se ci sarà una apertura di un vostro punto vendita a Ravenna. Grazie

Non capisco perché quando si acquista in negozio (iper Rozzano) anche spendendo sostanziosamente non viene dato qualche campioncino da provare ma alla tipa vicino a me , probabilmente amica della cassiera, sono stati messi parecchi campioncini con un minimo di spesa .. scorretti !!! E nn è la prima volta..

Lieferung etwas länger als angegeben, die gratis Gesichtsmaske und die drei gratis proben die versprochen wurden, haben leider komplett gefehlt..

Really good I was in the store, but I found a group of 12 - 15 Year old Teens That were messing with drunk elephant, I tried to confront them but they Pushed me out of the way, These Sephora kids are Back, I Looked at the drunk elephant products, It was all messy.

Heute musste ich 10min. bei der Kasse auf eine angestalte warten um zu zahlen. Aber ansonsten sind die Mitarbeiter nett