Sephora is listed under Cosmetics & Makeup.
Sephora (sephora.com) has 3,800 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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vanillahoney
Im Dezember etwas bestellt aufgrund eines Fehlers zweimal abgebucht. Seit dem keine Erstattung erhalten, trotz Einsicht, dass es deren Fehler war. Einfach unverschämt. Der Kundenservice verweist auf die Buchhaltung und man wird vertröstet. Unglaublich was man sich da erlaubt
Harry
1) Bestellt. 2) Geld abgebucht. 3) Bestellbestätigung nie erhalten 4) Technischer Fehler 5) 3 Monate keine Rückmeldung. Keine Rückersattung. Nichts. 6) Geld Weg 7) Konsumentenschutz eingeschaltet. 8) Hoffe ich sehe mein Geld irgendwann in den nächsten Jahren. Keine Hilfe, keine Meldung, nichts! das Geld ist weg. Super Firma! Gönnt euch den Spaß.
Joe N.
Use to purchase all products for my wife, perfume and make up will never do so again. I will never shop at Sephora ever again. When you fire someone for her religious beliefs, than you are nothing but scum, you are a racist, bigoted, christianaphobic company. Hope your business closes and you get canceled. I give you zero stars
Mmat
I have been a Sephora customer for years. In fact, I almost always shopped at Sephora before I considered another store or website. I redeemed my points for a reward last year. This expired within 90 days, which I was not aware of. It is my fault, I should have read the fine print. I am frustrated that Sephora has decided to not help if a reward expired. Mind you, this is my points (earned from spending money). They have no solution. And refused to help. I will take my hard earned money somewhere else.
Chiara F.
Extremely overpriced and overrated brings politics into the company and has a shi!!y opinion.. will not shop here any longer and neither will any of the folks i know... the worst company for makeup out there!!! Also, they do not clean their make-up applicators they use on ALL customers from what employees have told me.. gross!!! And dangerous
Erika L.
I buy lost of beauty products for my business and myself. But as of today I will no longer spend another penny with them. Keep your political opinion to yourself. I’ll take my conservative money somewhere else.
Bettach
Très mauvaise expérience. Un SAV inutile qui ne règle aucun problème et se contente de dire qu'il ne peut rien faire et refuse de me laisser parler avec un supérieur.
Cassandra L.
If I could give a zero, I would. That was a very poor decision discriminating against a conservative Christian (Amanda) just because her views don’t align with yours. She is not invoking violence, nor is what she posted a reason to be treated the way you have treated her. It is unacceptable to lie your way through this one just because you’re afraid of catering to all AMERICANS. Since when do you get punished in America at your workplace for having views that differ from them??? FREEDOM OF SPEECH AND OPINION is what AMERICA was founded on. I have been a VIB since 2010 and I will not be shopping here anymore. I have spent $1000’s and I regret it. I have also let all my friends know what has happened to bring awareness and they too will no longer be shopping at Sephora. I hope that your conservative employees boycott you as well!
