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Sephora Reviews | Read Customer Reviews of sephora.com

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Beauty & Well-being
Cosmetics & Makeup
Sephora

SE

SephoraReviews of sephora.com

2.23,800 reviews
Cosmetics & Makeup

SESephora2.2

Reviews3,800 About Contact

Overall score

2.2 out of 5

Poor

Average of 3,800 reviews

Distribution

5★24%
4★5%
3★3%
2★5%
1★62%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

sephora.com

About Sephora

Sephora is listed under Cosmetics & Makeup.

Sephora (sephora.com) has 3,800 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.

Also known as: sephora.com
Website: sephora.com
Category: Cosmetics & Makeup
Listed on Five Star Index: 2026

About these reviews

Replies: The company has not replied to any reviews yet.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Sephora reviews

Showing 189 reviews with 4 stars · Clear filters

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Rinko Y.
Apr 19, 2021
They are not good anymore
They are not good anymore. I can buy the same products at lower price in skin store
Report
Heloise
Apr 4, 2021
Ok it's god but the support is low
Ok it's god but the support is low
Report
Cony M.
Mar 21, 2021
Successfully received delivery
Successfully received delivery
Report
Adam
Feb 4, 2021
I love it so far
I love it so far, one of the companies where I can truly trust its quality of products
Report
Angel C.
Jan 21, 2021
My go to store for makeups!!
My go to store for makeups!!! For someone who doesnt have sephora in their country. Entering the store is sooo overwhelming.
Report
Aniston M.
Jan 10, 2021
I see so many bad reviews but my…
I see so many bad reviews but my experience with their customer service has always been great.
Report
Geraldine A.
Jan 6, 2021
Great customer service
Great customer service! They always make it right! The rep I spoke to about my lost package was terrific!
Report
Matilde T.
Jan 5, 2021
Ottimo
È la prima volta che acquisto dal sito online di Sephora e mi sono trovata molto bene !! I prodotti mi sono arrivati solo il giorno dopo la spedizione, consiglio e comprerò di nuovo ! :)
Report

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