Sephora is listed under Cosmetics & Makeup.
Sephora (sephora.com) has 3,800 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Ilaria R.
Ho scritto al servizio clienti perché non avevo ricevuto la mail di sconto per il mio compleanno. Il servizio clienti mi ha risposto qualcosa del tipo "guarda meglio". Quando ho chiesto gentilmente di rimandarmi la promo perché effettivamente non mi è arrivata, banalmente mi hanno ignorato. Grazie eh! Ottimo lavoro sulla fidelizzazione del cliente ❤️
Sara M.
Non ti danno un omaggio da provare neanche se spendi più di 100€,
Tommaso P.
Acquistato un Dior sauvage eau de parfum, prodotto super scadente durata minima. Scaduto o mal conservato
Anon
I ordered some products online and they didn’t work for me so I returned the through FedEx. It has been more than two weeks and I still never received a refund. Every time I contact customer service they get pissed off for me simply asking for an update and say I have to wait another week. Now they won’t reply, it’s so convenient for them to just take someone’s money and scam I guess. I ended up shaming them on instagram for their lack of customer service and urge others to do the same. Don’t let a company act this way. I think they are just holding other people’s money at this point from see all the negative reviews. Bad company, don’t order from here.
Rebecca D.
Artikel haben im Paket gefehlt - dies hab ich bei der Rücksendung angegeben und soll die Artikel dennoch zahlen!??! Absolute Frechheit!
Eli
Mi sento truffata acquistato loncome siero Bari provincia, a parte oleoso e appiccicaticcio sulla mia pelle grassa che appare unta per cui acquisto pessimo ma faccio per guardare on line 85 dal vivo 150 soldi buttati non acquisterò più nulla dal vivo , ormai on line conviene tutto addirittura la metà mi sembra davvero troppo! Infine se dovete mettere del personale formatelo prima , sulla cosmesi e con la pelle non si scherza per fortuna avevo chiaramente fatto presente di avere una pelle grassa, e il siero in questione fa effetto frittella, mai più!
Sabine R.
Bewerben Gratisprodukte ab einen gewissen Bestellwert, welche dann nicht mitgeschickt werden. Der Support kann das "Geschenk" nicht ersetzen und tätigt Aussagen, dass man die erste sei, die sich deswegen beschwert. Hier wird mit falschen "Goodies" der Käufer verarscht. Ich bestell künftig woanders.
Margaret
Bought 2 Dior products online, wrong shades. Took them to Sephora Miranda where I was told after the salesperson opened them that you can't return online orders in store. Was told to contact Sephora online which I did only to be told twice that the products were opened to which I explained twice my in store experience. To date, 2 weeks after I returned via post I have not received my credit or refund. Worst customer service ever.
