Sentry ManagementReviews of sentrymgt.com

The end of January 2023 I lost all power in my unit. After flipping all the breakers I still didn’t have power so I called an electrician to come out. He found the problem and I paid 225.00 to get it repaired. This was at the main exterior power box so I should be reimbursed as it was not an interior issue. As of January 31st I have sent numerous emails and spoke to 5 associates including 2 managers about this. The power box has tripped again since the original loss of power and fortunately I watched what the electrician did on the original visit and was able to fix it myself. The supposed associate in charge of my property “ W. Perry” refuses to reply to my emails or phone calls even though I told him the power is still going out and I’m concerned about a possible fire. I also told them I travel for a living and if this happens when I’m out of town I will lose all my refrigerated perishables. It is now April 24,, 3 months later and I’ve heard nothing from anyone at Sentry Mgmnt. These people and this company are absolutely horrible. Lawsuit?? I am now going to inquire with my attorney. You people don’t care about your properties. Get out of the business and take your lousy employees with you. S. Edwards

I am pretty sure sentry is embezaling money from myself and my neighbors. We USED to have a pool, but have not had one for over a decade. In spite of receving less and less amenities our rates have increased every year to the point where my HOA dues are over HALF of my mortgage. They tried to make me ask them to install a satellite dish in spite of the fact that FCC regulations specifically outlaw them from requiring any such notice. They placed tow stickers on my vehicle that I NEED to get to work giving me TWO days notice before towing my car. They don't powerwash like they claim. They don't put out mulch on a consistent basis. They don't provide the same level of yard upkeep they used to. The gutters are constantly full of leaves. The one thing they did do was repave the pavement so at least there's that. I am sure that wasn't cheap, BUT they also made me pay $2900 to have a tree cut down. I think I am going to contact all of my neighbors that own so we can create our OWN HOA and kick Sentry to the f'ing curb or at the very least I need to investigate our statements and books because something seems crooked. Your days are numbered blood suckers!!!!!

The absolute worst company. Zero communication. They attempted to contact me, apparently "multiple times," via mail to an address I had not lived at in 3 years. When not rectified, because I had no knowledge of it, they continued to place late fees, interested, and a lien on my property. Confirmed they had my current email and phone number and never once reached out. Yenny Perez in the Longwood office is the laziest rep...most concerned about maximizing profit rather than actual providing a service.

Roxanne Wolf Ft Myers Sentry Managemet has helped us out during the hurricane Ian and showed great Community presence by helping out Board Member when his phone wasn’t working calling the plumber and meeting up with them and after the storm when we had a main water pipe broken. She has gone out of her way for days after the storm. I feel she should she should be recognized by Sentry Management for going above and beyond

Horrible - They write a tons of citations for stupid things around the neighborhood. Expect it to be fixed in 30 days or your fined. Yet, when they need to fix or make something correct they can take 6+ months. I received a citation - fixed it in a few days - they closed it - then reopened it months later saying 4th violation. They don't stand by there decisions.

They never respond to emails or calls. They MIGHT get back to you after a month or more, regardless of time sensitivity. They really shouldn't still be open.

I own a home in a HOA and was fined for someone parked in front of my home while at work. I explained that it was not associated with my home. I asked for license plate, the car is unknown to me and I was threatened with a lawsuit/lien on my home. I have nothing to do with what happened and am being fined. Watch out for this company they are crooks.

Multiple phone calls and voicemails. Multiple emails were sent requesting to be contacted. 0 response.