larry W.
Soft Cheese
Soft cheese came open in the box and contaminated by packing material. When I complained I was told I had to prove my case with photos. To be disbelieved told me this company is not one I ever want to deal with again. Larry Wiener I have no photo because as soon as the opened cheese arrived with packing material in it I cleaned it up by throwing away the damaged cheese, about half, put it into a clean bowel. The garbage man has taken away the damaged package. If you can't trust a first time customer, you don't deserve my business. Larry
Response from SensibusDec 14, 2016
Dear customer, We're sorry for the damages to your order that occurred during shipping and for the inconvenience this may have caused. In order to process a claim our shipper requires photos of. Please rest assured that we are not questioning your honesty, but are bound by procedure. Please feel free to reach out with any additional questions. Regards, Sensibus.com