SensibusReviews of sensibus.com

I’m sorry, but I have ordered from them twice and twice almost the whole order consisted of products that expired within a month! It was OO flour, grains, honey...COME ON!!!

Sensibus used fraudulent online advertising to sell me a caciocavallo cheese and did not respond to the complaint I sent them.

I placed an order for two items of which were not received but I did receive two orders of which I was charged twice the amount I originally ordered and I did not receive the items I wanted. Therefore, I will not be ordering from your company again. It would have been nice to receive the items I requested but will have to search for another vendor!

Unfortunately, this was our first order and it did not go well. We ordered a piece of Caciocavallo and two containers of Burrata. Of course we paid for overnight shipping and were expecting our order before noon the following day. Instead, we received a phone call informing us there was a "delay" with our order and it would arrive the following day. I contacted Sensibus and they were very responsive. They thought the Caciovallo would be fine, and it was fine. The Burrata did not fare well. The ice packs seemed a bit cool, but definitely not cold. The containers of Burrata were not cool at all. When opened, they did not smell good. We were not comfortable eating or serving it. On May 11th we received a response email from Sensibus customer care that said we should let them know how the order came through so they could start a claim with the shipper if necessary. We did just that. As of today, May 23rd, we have yet to hear from customer care regarding our dilemma. I've sent at least one additional email asking for a response and asked if they wanted us to return the Burrata. The Caciocavallo was delicious and I'm sure the Burrata would have been as well if it had been delivered in a timely manner. Delays happen. Sensibus is not to blame for the delivery delay. The shipping company is - in my opinion - responsible and should make this right. Sensibus should have had the courtesy of returning our emails by now.

Very slow service. Poor, non-existent customer service

the worst tasting parmesano I have ever had. i have been to,Italy several times and have eaten this cheese at its place of origin, parma. your cheese does. not even come close. aroma is virtually non existent, flavor totally bland and texture nothing like the finishing crunch of real,pamesano cheese......if you are looking for good, authentic parmesano....look elsewhere...it is not here.

ordered cheese and a cake . Paid $40 for overnight delivery. It is now 31 hours overdue and I live in Florida. Multiple attempts to contact Sensibus unsuccessful. I got a computer generated note about photographing the food when it arrives to prove there is a claim. Terrible service from Sensibus and Fedex. Will never order from here again

Fast shipping Great website Truffles had little to no aroma and flavor I'd rather pay more for an excellent product Disappointed