SeneReviews of senestudio.com

I would never ever do business with this company again. Stay away from them. Their suits are not as marketed. My suit needed adjustments in both the jacket and the slacks. It took weeks to get a response, which only happens via email or text. I was so exasperated after days of non-communication that I asked to return the suit. It's been 10 days since my last contact with their customer service department. Horrible company to do business with.

Bought a suit from this company in May (and am still waiting on it). First they lost my order and I had to ask them what the deal was before they realized it. Then they sent me a suit that was way too big and I had to sent it back for alterations, which I think was in July (it's been so long, I forget). I have to email them every two weeks to see what the status is, which inevitably is they are still working on it. The customer service simply is nonexistent. The suit itself did seem comfortable (though that may be because it was far too large), but the comical amount of time this has taken coupled with the abysmal customer service warrants one star.

My first fit was terrible, even when providing my exact measurements. The to get the next fit you have to stuff yourself back into the jeans and take pics of how horrible your body looks in them..super fun (not that there is a better way to do it). The pair I got have absolutely no stretch and are incredibly stiff. I truly hate them but they wouldn’t give me an option to return, just a remake. We’ll see how the remake works but this is not at all what I expected.

I have ordered four pairs of pants from Sene. 2 of the first 3 orders had to returned for a complete remake, but fit OK after the remak. I thought we were closing in on a fit that would work every time. The 4th order arrived and was clearly not made to any dimensions that would fit me. Waist over 1 and 1/2 inches smaller; inseam 3" smaller, every other measurement way off. I corresponded with the only means of communication, an email address, received an acknowledging autoreply and another reply within a couple of days telling me to expect to head from their fit specialist. It has now been over a month with no response. I have sent three follow up emails to which there has been no response.

This company is a scam. I will continue to post negative reviews whenever able. I ordered the custom women's Skinny Jeans. They advertise 2-3 weeks for delivery after ordering. My jeans took 5 weeks to arrive. The first pair was too tight and had bunching in the knee area. I sent several photos and video to the fit team. They told me these issues would be fixed in the remake. The remake fit even worse. The crotch area fit awkwardly and there was even more bunching in the knee/calf area. I asked to return the jeans for a refund as I am within the 60 days. They went radio silent and have not responded to multiple texts or emails. I posted a review on their website which they filtered out because it was a 1 star review. This company is a SCAM!!!!