SendFoxReviews of sendfox.com

zero star ! This was, by far, the worst investment I've ever made

Good things: cheap Bad things: customer service doesn't reply to mails, e-mails won't be send for no reasons, some people couldn't subscribe for no reasons, when you put mails to the archive they're just gone, since they have no archive

Horrible, no automation at all, you have to send them emails to request basic things, starting from verification and finishing with unsubscription. Yep, the newsletter service provider didn't set it's own unsubscribe button. You have to contact them to ask remove your email from their mailing list. I don't recommend it to anyone.

If I could give zero stars I would. SendFox is a double-opt in Nightmare: Paywalled, Primitive, and Not User Friendly. I’ve owned this program deal for a couple of years, but using it for self-publishing has been a lesson in frustration to the millionth degree. SendFox markets itself as 'minimalist,' but 'primitive' is more accurate. I imported my leads and the system managed to send exactly zero emails. Apparently, actually reaching your list is a premium feature. To bypass the 'double opt-in' nightmare that kills conversions, or unlock to disable the double-conformation, you’re forced to upgrade to the Empire Plan— despite my 'lifetime' license. It’s not a creator tool; it’s a paywall with an identity crisis. The Smart Pages don't connect to the automations, meaning leads and money just vanish into a black hole. Between the non-existent human support and an AI that seems to be on drugs, SendFox is a grand disappointment that fails to deliver on every promise. SendFox belongs in the trash. I want my money back in full.

I purchased a lifetime license to Sendfox on Appsumo many years ago and never used it until this year when I got into self publishing. I was aware that Sendfox was a minimalist, stripped down to only the essentials sort of email tool and I was okay with that. I couldn't create email templates so that I don't have to start from scratch without upgrading to the Empire plan, weird but okay. However, the double optin issue was the last straw. Suppose you use another tool for lead Gen, a tool that already does email confirmation (in my case it was bookfunnel) and you connect to Sendfox via API, despite the leads already consenting to joining your email list in exchange for the lead magnet, despite Book funnels own confirmation email sent to the lead (The second opt-in). Unless these leads/contacts/prospects click on the Sendfox confirmation email (the 3rd opt-in at this point) you WILL NOT be able to email them. Keeping in mind that at this stage the leads have already downloaded the lead magnet. The only way to turn off double opt-in, is you guessed it... Upgrading to the empire plan. At this point you might as well just give that money to another tool that will give you full design functionality, opt-in configuration and full customization features. Why bother with a tool that puts basic features behind a pay wall rather than creating value-add for customers that they can then monetize in the empire plan. I've begun migrating to Mailerlite, because if I'm going to pay for a tool, I might as well get the full suite. Why should you pay for a stripped down tool just so you can disable double-optin and get the grand opportunity to email your own leads???

While the site initially worked how I wanted it to, when I go to delete the account, they burry it in a button you cannot press, then when you go to delete it, it says your credentials no longer work. Pretty shady, avoid anything that won’t let you leave.

Yes, this service is cheap in comparison, but you get what you pay for. Customer support is less than helpful and simply answers any followup questions with the same canned responses from any previous messages. If you want a very rudimentary email service for a cheap price, might be fine for you. Just don't expect good customer support.

Poor (non-existent) customer support. They deactivated my account and asked me to reach out to their support team. But then they don't even bother replying.