Hamza H.
I thought they were a scam.. but no!
I thought they were a scam... buy they did an excellent job. The lady on the call was amazing. They delivered on time. And the flowers were fresh! I eould recommend them.
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Send Flowers (sendflowers.com) has 826 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Garden & Pond · New Haven, Connecticut
New
826 approved reviews, newest moderated first
Hamza H.
I thought they were a scam... buy they did an excellent job. The lady on the call was amazing. They delivered on time. And the flowers were fresh! I eould recommend them.
Brenda
I have never had an issue with Send Flowers until now. I ordered flowers to be delivered for Mother's Day. I received an email that the delivery had been made, but when I called the nursing home to confirm, I was told the flowers had not been received. Got the runaround from SendFlowers and they offered to return the one day delivery charge. Checked a few days later and still no flowers. I continue to get excuses and no satisfaction to correct the poor service. NEVER BUY FROM THIS COMPANY.
Stephen E.
Bought Mother’s Day flowers on the website a week early asking to be delivered on the 9th. Order was delayed until the 11th, but never showed up. Called customer service and were only able to give me a 30% refund on an item they never delivered. Terrible delivery company, bad customer service, and cannot keep their promises. Do not buy from this company
Chris
I ordered an arrangement on May 5th to be delivered on Mother's Day between 9 and 6 p.m. . My order was never delivered. I called and was on hold for 15 minutes or more. They told me they couldn't get ahold of the florist but offered me a 30% discount if I would let them deliver it the next day. I accepted this offer and the following day, the day after Mother's Day, once again no delivery. I called again and was on hold for 20 minutes just to be disconnected. Call back again demanding to speak to a supervisor. The same person came back on the phone and offered me a 20% discount to have it delivered the following day 2 days after Mother's Day. This made me absolutely irate and I demanded a refund. I will never do business with this company again. Beware
Charles
It was Mom's 90th Birthday ON Mothers Day and I ordered the premium of My selection. I had a confirmation by email it was paid for and to be delivered the day before. It NEVER CAME! I called on Monday, the day after mothers day to find out they tried to deliver on a different day with a possible attempt on the day I'd requested and been confirmed for but that didn't happen either. Mothers Day Birthday came and went with NO flowers! The best they would do, despite offering same day delivery, was get them out by Wednesday and offered a 20% discount. I of course canceled the order entirely and placed My order elsewhere to be delivered today, the Monday AFTER Mothers Day Birthday. I did promise a nice review so, thank you very little Sendflowers.com
Haley N.
I would never recommend this company! I placed an order 3 weeks in advance. They don’t send you out a tracking number or any kind of email letting you know anything! My delivery not got delivered! I called and spoke to a lady and she said they’ll be there today. Comes to find out they never got sent! I have called and email! No response! Horrible customer service and experience! Do not waste your time or money!
Megan G.
Do NOT order flowers form this place. They charged me over $60 for a bouquet for my mom on Mother's Day that never arrived. They even emailed me to say it was delivered even though it wasn't. I have emailed their customer service and no one has answered me. This place is a total scam, I am disputing the charge as we speak. I have half a mind to report them to the Better Business Bureau.
Natasha P.
Flowers never came on Mother’s Day when I called at 4:30pm they told me the flowers would be delivered by 7pm They never came and they wouldn’t even compensate me then best they can do is redeliver them WEDNESDAY three days after Mother’s Day!!! Don’t waste your time and money... I got hung up the second time I called and the 3rd call lasted 55 minutes. Waste of time.