Send FlowersReviews of sendflowers.com

I wish I could give a zero. Irises arrived dead. Customer service (with an unintelligible Indian accent) offered 20% refund. I said NO. My mother is in a nursing home and is on oxygen. This was her Mother’s Day gift. Ruined!. Then they had the gall to offer 30% refund. I said NO. Finally after multiple holds they agreed to 100%. We’ll see if they follow through. Their “Satisfaction Guaranteed” statement is a farce.

One star is generous. Beware and avoid!!! I only read the reviews after ordering. I ordered flowers for Mother's Day and paid extra for the Saturday delivery. They were not delivered on Saturday and are scheduled for Monday. I called and got the hard-to-hear lady that others have complained about. She was so muffled it was nearly impossible to hear. I got the same that others complained about with being placed on hold for a long time. I asked to speak to a higher level or a supervisor and was placed on a long hold again. After a while, she returned and said the person was unavailable and couldn't tell me when they would be available. She said I could have a refund for the Saturday delivery if I wanted to still have flowers delivered for my mother! They showed up this afternoon and were near dead and nowhere near the number or fullness of the picture of what I ordered. I picked this as an "offer" from my Capital One credit card. I reported it to Capital One as not a company to endorse.

I ordered the Isle of Dreams bouquet, with white roses and purple lisianthus, with greenery and cream limonium. What my mom received was a big blob of white chrysanthimums with a couple each of roses and lisianthus. It looked hideous. I expressed my disappointment and received a $20 credit on my over $100 order. So disappointed.

Shame on me for not reviewing this company first and not just going with a local florist. I bought flowers on Wednesday before Mother's Day and the site said they'd get here by Friday. Nope. They didn't get here until....MONDAY! Well guess what. They were already dried up and dead by the time they got here. Lesson learned. ALWAYS review a company and if you can, just stay local. You're more than likely to get better service and be able to talk face to face with them if something goes wrong.

We ordered flowers for my mom well in advance,(for mother’s day) but the incompetence of this service resulted in a total no-show. We never received the flowers. It was beyond disappointing . Save yourself the trouble and don’t order from them. it’s terrible!!!!

Horrible!!!! Ordered with a delivery day Saturday, to be safe (for Mother’s Day). Not only did they not arrive Saturday or Sunday but the customer service was from India, couldn’t understand. They told me the flowers were delivered even they weren’t. After 3 calls and inaccurate information, I canceled my ordered. They said they could not cancel, but would refund me. They would still deliver. Monday still no flowers. Ridiculous.

I requested flowers for my mother for Mother's Day to be delivered on 05/10 so she could get them in time. Flowers weren't delivered on 05/10, 05/11, or on Mother's Day 05/12. I called, and they told me to wait until 6 pm. I waited and she did not receive them. I called back, and they gave me a full refund. Totally disappointed. I should have looked at their reviews. I usually do, but I totally forgot because I was in a hurry. Their customer service reps were very hard to understand and rude. DO NOT USE THIS COMPANY, OR YOU'LL BE DISAPPOINTED!

i placed an order a day before of the especial occasion and they said well arrive before 6 pm and nothing arrived. I called and wanted to give me $17 of refund when i paid $74. I asked to speak to manager or supervisor and i dont understand what she said as she was indian and so she said it will arrive next day at 6 pm and she said if it doesnt arrive the next day call us and we give you a refund ..... i didnt see the review if not i will of nevwr order from this stupid company scam im super mad