SENA Cases Reviews | Read Customer Reviews of senacases.com

SENA Cases Reviews | Read Customer Reviews of senacases.com

SENA Cases reviews

363 approved reviews, newest moderated first

LG
Mar 4, 2020
As always
As always, Jonathan Healey is knowledgeable, accommodating, courteous and very helpful in the numerous orders that I have placed.
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Barb N.
Mar 4, 2020
I'm very disappointed in my SENA case…
I'm very disappointed in my SENA case because it doesn't stay closed. I tried to return it and was told I couldn't. I would never recommend buying a SENA case.
Response from SENA CasesMar 5, 2020
Hi Barb, Thanks for your feedback. Unfortunately the iPhone 6 case that you purchased does not feature any magnetic or snap closure so this is normal for this particular product.
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Glenn J.
Mar 4, 2020
Excellent IPhone Cases with Monogram
Great as always!
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David
Mar 4, 2020
Outstanding customer service
Outstanding customer service! They worked with me on an issue and worked very hard to resolve it to my satisfaction. I'm very happy with the responsiveness of the Sena Cases customer service team.
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Amara C.
Dec 16, 2019
Terrible customer service
Terrible quality, terrible customer service. Messaged them because i was unhappy with my product. CS rep said they don’t do returns or refunds. I said I was dissatisfied & they said that didn’t matter. I asked about customer service & said that I work with cell phones all day & would warn others about the terrible customer service & they said I could do that but didn’t think they deserve a bad review just because they don’t stand behind their products. So here’s my bad review. Edit: months later, they reached out for more information regarding my bad review. Unfortunately, I already gave them the opportunity to make this right, which the rep said they weren’t concerned about.
Response from SENA CasesMar 4, 2020
Hi Amara, We appreciate your feedback. Unfortunately the product you purchased was on clearance and marked as final sale which is why we could not offer a refund or return.
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Welton R B.
Aug 5, 2019
I ordered the magnetic leather holster…
I ordered the magnetic leather holster for my iPhone XS Max. Unfortunately, this case does not fit if it has an Otterbox case. The company would not allow a return, so save yourself the $50.
Response from SENA CasesMar 5, 2020
Hi Welton, We really appreciate your review. Our holsters are designed to work with thin to medium size snap-on cases and ideally the can be paired with a leather SENA case. That said, we'll look into how we can better call out case size restrictions for future customers.
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Michele
Dec 21, 2018
I ordered 2 spice racks back in July
I ordered 2 spice racks back in July. Still have not received them and it is now December. Cannot get any response via email, which is the only contact info given. I can't even look up my order anymore. I would not order anything from this company/website.
Response from SENA CasesMar 4, 2020
Hi Michele, It appears you may have left your review under the wrong profile as SENA Cases does not sell spice racks. We offer leather cases and accessories for iPhone, iPad, Apple Watch, and other Apple devices.
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Beckie D.
Nov 4, 2018
i ordered those spice racks in july
i ordered those spice racks in july. they told me they were on there way. even sent tracking .. still nothing. emailed them several times,, nothing. they kept my 30 buks and never sent my product. even contacted the BBB t hey never heard from them either. so please put it out ther for all to stay away from this place.. there total scammers.
Response from SENA CasesMar 4, 2020
Hi Beckie, It appears you may have left your review under the wrong profile. SENA Cases offers leather cases and accessories for iPhone, iPad, Apple Watch, and other Apple devices but does not sell spice racks.
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