mike C.
Stay away
Stay away ORDERED A CASE FOR A iPhone xS in brown and received a xR in black and they refused to do anything about it . This is no way to do business

With over 20 years of heritage in leather craft and collaborations with major brands, we deliver premium everyday accessories for iPhone, iPad, Apple Watch, and MacBook that will change the way you experience function, form and fashion.Experience SENA CasesiPhone CasesiPad CasesApple Watch AccessoriesWalletsHeritage & CraftmanshipFor generations, the diverse influences of Istanbul have inspired our leather artisans to pioneer, enhance, and innovate every product we create. Our founders explored the world for years to find the highest quality materials for SENA Cases products.
SENA Cases (senacases.com) has 363 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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363 approved reviews, newest moderated first
mike C.
Stay away ORDERED A CASE FOR A iPhone xS in brown and received a xR in black and they refused to do anything about it . This is no way to do business
GregB
I am giving one star because there is no economical delivery route to Europe and so the cases are vastly over priced. The products are generally good and I have bought a few, including the new racer iPhone X case. It was delayed for 3 weeks so I missed the birthday deadline. Then I was charged €28 tax and penalties on top of the $56 price tag. Sena could give Europeans the option to pay duties in advance and avoid the extra penalties (I called DHL to verify) but they cannot be bothered. So non-US citizens pay more than double in the end and wait 3 times as long. If you are in the US - buy a great case. If you are in Europe - don't bother - there are equally good and much, much cheaper alternatives with less hassle.
Response from SENA CasesMar 6, 2020
Hi Greg, I know its been some time since you left your review but I wanted to respond anyways. We are always looking for ways to improve our service and will take your feedback into consideration in our planning for a European distribution center. That said, we try to be as transparent as possible during checkout regarding taxes and shipping times. Thanks for your understanding!
Bill B.
Sena has charges my credit card without sending the case to me. when I ask, they tell that the case is sold out. I tell them that charging the credit card without sending the order is illegal in Europe and is considered as if they stole the money, bad style. they asked if I wanted another case instead. I chose another case and told that I expected the order to ship pronto. Suddenly they cancel the order and tell that they will return my money. But I did not cancel the order! confused ? me too ! They do not seem to be in control over their inventory, which is bad when you run a company. only thing that went fast, was collecting my money.