Self Storage 1Reviews of selfstorage1.com

Basically a great place. Just could use a bit more parking at certain times.

well, the staffs are accommodating and acted professionally. they make things easy for customers.

I find the facility clean, neat and easily accessible. I have a problem reaching the office from time to time. I get the answering service or main office. There is not always someone in the office at Sheridan and Sheffield. I have called on a few occasions and not received a return call for a few days. That has been a problem when I have had to change credit cards for paying my monthly bill.

Great facility and location. Would have received 5 stars if they ran a vacuum more by the units and cleaned/ dusted more often. Also my unit increased by 29%. I can understand 10-15% inline with economic inflation but 29% is appalling and I am currently looking at other options for storage.

Good price and customer service, but building needs serious work

The facility was nicely laid out & served my storage needs.

Good price for the short term need that I had. Communication is opportunity for this place. I waited an hour because office representative was helping other client but no sign or so visible. Other issue was elevator malfunction. Received an email for day one, but then silence for next few days without message on website. I called and spoke with people outside of Chicago who weren’t knowledgeable about the issue, so I made the trip to the storage for no reason. Office lady in 2001 N. Easton was super helpful, knowledgeable and nice, big plus for the company!

Never any issues only thing is I wish they were 24/7