SelfShipReviews of selfship.com

I ordered items from UK and it was delivered to UAE within a week. Shipping fees are very close to their calculator. Customer service is very helpful and always available. Will use again for sure.

Selfship shipped my hair growth tablets in 8 days, all in all good.

**"Beware: Total Scam!"** Ordered a Fire TV stick through Amazon, but this company refused to forward it, claiming it was a "dangerous item." To get a refund, they demand I provide a *paid* return label, despite Amazon offering free return options. Amazon doesn’t require a label for returns—they arrange everything directly. The company threatens to dispose of the item if no paid label is provided, leaving me without a refund. This is blatant extortion. Avoid at all costs!

My kid wanted jigsaw puzzles and I have been teaching him about the solar system. I ordered solar system jigsaw puzzle and he loved them. Quick delivery and fairly cheap delivery charges. Have ordered more puzzles from UK and this time I will ask them to put it all in one box.

Wasn’t sure if I would get what I wanted from Dubai and so I gived them a call to understand how to order clothes from Dubai. They explained & I put many products together in a box. It was mostly clothes and price was mostly same as others. Got the clothes in 2 days. Good. Will use iit again.

STAY AWAY!! They're doing fraudulent practices to loot money. I bought items weighing 4.5 KGS and they charged me for 9 KGS!! The customer support is a group of cheap labor people sitting at random places around the world who is so helpless. I paid 4x the actual worth of my product and to be honest, I'm the foolish one and they're clever in cheating customer. Beware - There's no point of escalation. You just always talk to the useless support person who doesn't understand basic english and uses chatgpt to write responses. Better ask your friends or relatives to get products, stay away from Desertcart/selfship.

I like the fact that with “Selfship”, you enter the address, place the order, and they take care of the rest. No need to wait for an email or payment links; they will deduct that from the credit card automatically and have the item delivered to your doorstep. This is very convenient. Their customer support system needs some improvements, though.

My order was made on September 16th and delivered to my US location on September 18th. I was told my package reached the UAE warehouse but I had to update my payment method to get my order which I can’t even do on the website. I have contacted support more times than I could count right now, probably no less than 7 different times and they just kept telling me that someone would contact me soon. I had to do all the work myself and look up the issue on my own. Turns out many used who signed up using apple-id had the same struggle. It’s extremely disappointing that this issue keeps happening to more and more users. Moreover, I just want my package. It’s been almost a month I just want my stuff for the love of god. Extra information: I made my account using apple-id thinking it wouldn’t affect anything, but by reading some reviews about individual who had a similar experience, it turns out that’s exactly why I can’t add a card to my account. According to customer service, I wouldn’t get my package until I add a card so I get charged the necessary fees, which again, I can’t do. I won’t get refunded and I won’t even get ny package. I’m extremely disappointed that customer service couldn’t even tell me this, and instead kept telling me to use a different device to log in or delete website data (both of which I did, multiple times too). My package is somewhere in the UAE warehouse as far as I know. I don’t know how the issue can be solved but I hope there is a way Selfship can provide for me. So I get my package or/and get refunded, as this is very unprofessional and just not a pleasant experience whatsoever. It’s especially frustrating because if I didn’t look this up myself, I would’ve waited for my package all my life basically. Extremely frustrating and unfair to do that as a paying customer. Update: I managed to add a card to my account after a lot of back and forth. It hadn’t been charged yet, so I don’t know what the next step is. Special thanks to the whoever called me from UAE and gave me the solution Selfship couldn’t give. If you’re seeing this, kindly contact me again via email or calls so I proceed accordingly and hopefully get my package sometime soon.