Jessica H.
$1000 guaranteed refund never received
Refund check never received for policy #8590803 platinum coverage insurance. The operators put me on hold. Agent John Davis and Michelle Smith could not find the check info. I cancelled 6/25/24 halfway through the policy and was supposed to get $1000 refund back. I had to be over relaxed with a lot of money at stake. Geico has refunded my account on time and is very reliable but not Select Auto Protect. I think this company has misplaced my refund money and now that it is not in my account, I wonder if one of the agents has put my refund amount $1000 into their account.