Lisa H.
Great Package and Customer Service
I was very pleased with the high quality of customer service I experienced. Previous to speaking with Mr. Russo, I started conversations with other provider representatives, who became very impatient with me, and frustrated me with their "sales badgering behavior", although I mentioned to them I was just shopping around for quotes. Two of them hung up on me when I did not accept their offer or shared my reason for not accepting the offer at the point in time. Mr. Russo, was quite the opposite. I provided him with the information, and he offered me the best package. Upon receiving the information, I shared with him that I needed to think about the offer, as well as determine what was the best quote. He did not become frustrated at that point, and instead asked me what would be a good time to call me to see if I had made a decision for progressing the offer, to which I provided. The package offered was also the most competitive amongst others, making my decision quite easy. I honestly was not prepared to take the package I decided upon, but given all other quotes, and the entitlements, it was the best value for money amongst your competitors. Quite honestly having reviewed the offer and experiencing the service, I was compelled to give Select Auto Protect my money. I am very happy with my purchase, and feel more comfortable now having a warranty on my car. Thank you Eric Russo for your support with this purchase.