See's CandiesReviews of sees.com

Response from See's CandiesDec 24, 2023

Hello Liz Brennan, We are so sorry to hear that you are disappointed in the candy you purchased. We are reaching out to you via Direct Message with the hope that you will provide your contact information so we can work hard to renew your good feelings about See's Candies. We hope to hear from you again soon. Best regards, SEE'S CANDY SHOPS, INC. Johnnie Woods Customer Experience [email protected]

Response from See's CandiesDec 24, 2023

Hello Amy Hoskins, We are so sorry to hear that your Christmas order has not been delivered as promised. We are reaching out to you via Direct Message with the hope that you will provide your direct contact information so we can work with you to make things right. We value your important feedback and look forward to working hard to renew your good feelings about Sees' Candies. Best regard, SEE'S CANDY SHOPS, INC. Johnnie Woods Customer Experience [email protected]

Response from See's CandiesMar 5, 2023

Hello Jeannie Osterman, Thank you for your valuable feedback regarding the size of individual pieces of candy (Cashew Brittle). See's products are made in small batches and do vary in size from batch to batch. We have strict standards in place for the sizing and weight of each piece. We produce many of our products by hand. There may be some slight variation in the size of each piece from batch to batch. Please be assured that we sell our products by the weight so you always receive the total candy weight you are paying for regardless of the size of each individual piece of candy. We include only the weight of the candy when weighing our products. The weight of the packaging is never counted when calculating the weight of a box or bag of candy. We have requested your direct contact information so we can further address any concerns you may have. We appreciate your loyalty to See's Candy, especially to our Cashew Brittle. Your satisfaction is important to us. We hope to hear from you again soon. Best regards, SEE'S CANDY SHOPS, INC. Johnnie Woods Customer Experience [email protected]

Response from See's CandiesDec 27, 2022

Hello David Brown, Thank you for reaching out to us to let us know you were disappointed in the quality of the See's Candy you received this year. We apologize that you did not feel the quality was the same as in the past. We assure you that we have not changed anything in terms of our recipes or candy specifications. We want to make things right for you. Please reach out to me directly so we can work hard to renew your good feelings about See's Candies. We hope to hear from you again. Best regards, SEE'S CANDY SHOPS, INC. Johnnie Woods Customer Experience [email protected]

Response from See's CandiesDec 1, 2022

Hello Kathy, Thank you for taking the time to share your valuable feedback with us. We are committed to making sure that See's continues our tradition of manufacturing and selling the best candy on the planet. We have not changed our recipes or the quality of the raw materials we use to make our candy. We want to make things right for you and your Dad. We just sent you a request for your contact information so we can work hard to renew your good feelings about See's Candies. We sincerely apologize that your most recent experience was so disappointing. We look forward to working with you directly to get things back on track! We hope to hear from you again soon. Best regards, SEE'S CANDY SHOPS, INC. Johnnie Woods Customer Experience [email protected]

Response from See's CandiesOct 28, 2022

Hello Nellie, Thank you for letting us know that your recent shopping experience at See's Candies was very disappointing. We sincerely apologize and want to make things right for you. We sent you a direct message with the hopes that you will provide your contact information so we can work with you to restore your good feelings about See's Candies. We hope to hear from you again soon. Best regards, SEE'S CANDY SHOPS, INC. Johnnie Woods Customer Experience [email protected]

Response from See's CandiesOct 9, 2022

Hello Anabella, We sincerely apologize that you were not 100% pleased with your recent purchase of See's Candies. We truly want to make things right for you. Please reach out to me directly so I can work with you to arrange for the replacement of your See's products. We hope to hear from you soon. Best regards, SEE'S CANDY SHOPS, INC. Johnnie Woods Customer Experience [email protected]

Response from See's CandiesJul 29, 2022

Hello, Thank you for taking the time to share your feedback with us. We apologize that you are disappointed with the selection of candy you received as a gift from your daughter. We want to make things right for you and will be happy to replace the box of candy with a selection of your favorite See's confections. Or, we can send you a gift card so you can make your own selections at a See's Candy shop in your area. We have requested your contact information through private message. We hope to hear from you again soon so we can renew your good feelings about See's Candies. Best regards, SEE'S CANDY SHOPS, INC Johnnie Woods [email protected]