See's CandiesReviews of sees.com

Response from See's CandiesApr 8, 2021

Hi John Read, We're so sorry to hear your order did not arrive on the expected date and was received in poor condition. We would like to obtain some additional details about the order and arrange for a replacement to be shipped to you. If this is acceptable, please contact me directly and I will be happy to work with you to ensure you are completely satisfied. We hope to hear from you soon. Diane Ihrig See's Candies, Inc. P: 800-789-7337, ext. 5220

Response from See's CandiesApr 9, 2021

Hi not much special, We want to thank you for contacting us with your concerns about your recent shopping experience at our Roseville shop. If you could let us know the date/time of your visit and provide the name or a description of the sales associate you encountered, that would be helpful. This detailed information will help the District Sales Manager to investigate this matter and take appropriate action. We realize how important providing good service is to our customers and appreciate your taking the time to contact us so that we can continue to have you as a customer. In the hopes of renewing your good feelings about See's Candies we would like to mail you a $25 gift card to use at this shop or any of our other shops that you might wish to visit. If this is acceptable, please reach out to me directly and I will arrange for this to be sent to you. We hope you will allow us the opportunity to serve you again in the future and look forward to hearing from you soon. Diane Ihrig See's Candies, Inc. P: 800-789-7337, ext. 5220

Response from See's CandiesApr 20, 2021

Hi Colleen, We value all customer feedback and appreciate you taking the time to contact us. We would like to work with you to ensure you are completely satisfied with our products and services. Our goal is for your shopping experience to be a pleasant one that will encourage you to shop with us again. We are sorry your latest experience did not reflect this. In the hopes of renewing your good feelings about See's Candies we would like to mail you a $50 gift card to use towards a future order. If this is acceptable, please reach out to me directly at [email protected] or 800-789-7337, ext. 5220. Our office hours Monday through Friday are 8:30am - 4:30pm PST. We look forward to hearing from you. Diane Ihrig See's Candies, Inc.

Response from See's CandiesMar 12, 2021

We’re so sorry to learn an item was inadvertently left out of your recent order. We are happy to send you the missing item, please provide your order number and let us know which item was missing. We will arrange to have this shipped to you right away. We also apologize that you did not receive a response to your email. In the hopes of renewing your good feelings about See’s Candies we would like to mail you a $25 gift card to use towards a future purchase. If this is acceptable, please let us know. If you prefer another resolution, just let us know how we can make things right. We hope to hear from you soon. Diane Ihrig See’s Candies, Inc. P: 800-789-7337, ext. 5220

Response from See's CandiesMar 18, 2021

Thank you for your telephone call Mr. K. We are happy to hear you normally enjoy our candy and so sorry to learn you were disappointed with the heart box you purchased. Your feedback is valuable to us and we appreciate you taking the time to contact us. If there is anything we can do to assist you, please let us know. Diane Ihrig See's Candies, Inc. P: 800-789-7337, ext. 5220

Response from See's CandiesApr 2, 2021

Hi Christopher Todd, Thank you for reaching out to us regarding the non delivery of your Valentine's Day order. We appreciate you allowing us to make things right. If we may be of further assistance, please let us know. We value your business and look forward to serving you again soon. Diane Ihrig See's Candies, Inc.

Response from See's CandiesMar 18, 2021

Hi Cynthia G, We're so sorry to hear your order did not arrive on the expected date and was received in poor condition. We would like to obtain some additional details about the order and arrange for a replacement to be shipped to you. If this is acceptable, please contact me directly and I will be happy to work with you to ensure you are completely satisfied. We hope to hear from you soon. Diane Ihrig See's Candies, Inc. P: 800-789-7337, ext. 5220

Response from See's CandiesApr 2, 2021

Hi Cindy Sadd, Thank you for reaching out to us regarding your disappointment. We appreciate all customer feedback and thank you for allowing us the opportunity to correct the matter. If we may be of further assistance, please let us know. We look forward to serving you soon. Diane Ihrig See's Candies, Inc.