See's CandiesReviews of sees.com

Response from See's CandiesApr 29, 2022

Hello Diane, Thank you for sharing your feedback with us. We would appreciate the opportunity to work with you to assist you so you can take advantage of shipping promotions we may have available. We value your business and want to do everything we can to ensure you remain a loyal See's customer. Please reach out to me directly at your convenience. Best regards, Johnnie Woods [email protected]

Response from See's CandiesApr 19, 2022

Hello Donna, Thank you for taking the time to share your valuable feedback with us. We are so sorry to hear that you were disappointed in our Easter products this year. We have not changed our commitment to manufacturing the best tasting confections on the planet using only the highest qualify ingredients. We want to make things right for you. Please reach out to me directly so we can work with you to replace the product or provide a refund for the items that did not meet your expectation. See's guarantees customer satisfaction and we look forward to working with you to renew your confidence in our products and service. Hope to hear from you again soon. Best regards, Johnnie Woods [email protected]

Response from See's CandiesApr 18, 2022

Hello Debbie R, Thank you for letting us know that you are disappointed in the gift of See's Candies you received recently. We are not sure what may have happened in transit but we want to make things right. We pride ourselves on our delicious, fresh confections. We want you to enjoy our candies like you have in the past and look forward to working with you to get a fresh box of See's out to you soon. Thank you again for sharing your feedback. We look forward to hearing from you again soon. Best regards, Johnnie Woods See's Candies [email protected]

Response from See's CandiesAug 30, 2022

Hello, Our sincere apologies for the long delay in responding to you. We also apologize for the problem you encountered with your order earlier this year. We can assure you that orders that are cancelled due to payment processing issues are not taken lightly. For our customer's security, these orders do require contact with our finance group. We sincerely apologize that you did not receive a prompt response from our finance group. We have made an attempt to reach out to your directly and hope to hear from you so we can determine what may have caused the order cancellation. Our goal is to work hard to restore your good feelings about See's Candies. Once again, our sincere apologies for the disappointing experience you had with us. We hope to have the opportunity to make things right for you. Best regards, SEE'S CANDY SHOPS, INC. Johnnie Woods Customer Experience [email protected]

Response from See's CandiesFeb 16, 2022

Hello Laura, We sincerely apologize that your order did not arrive as promised. We very much want to look into this and see how we can make things right for you. Please reach out to me directly so I can personally review what happened to cause this delivery miss. Here at See's Candies, we pride ourselves on the quality of our products and our service and want to make sure we take steps to ensure this cannot happen again. Thank you again for caring enough to reach out and let us know that we disappointed you. We look forward to working hard to renew your good feelings about See's Candies. Best regards, Johnnie Woods Director, Customer Experience [email protected]

Response from See's CandiesJan 12, 2022

Hello Marilyn, We truly do want to take care of every customer who reaches out to us with feedback. Our goal is to work hard to ensure we take every opportunity to successfully resolve an issue with our product and/or service. We value every customer and truly treat customer feedback as an opportunity to improve our product and/or our service. We hope we can do that for you as well. Please reach out to me directly so we may make every effort to resolve this issue in a way that leaves you completely satisfied. I look forward to hearing from you soon. Best regards, SEE'S CANDY SHOPS, INC Johnnie Woods Director, Customer Experience [email protected]

Response from See's CandiesDec 27, 2021

Hello, We sincerely apologize for the delay in getting your order shipped. We would love to make things right for you. Please reach out to me so that we can work hard to renew your good feelings about See's Candies. We look forward to hearing from you soon. Best regards, SEE'S CANDY SHOPS, INC. Johnnie Woods Director, Customer Experience [email protected]

Response from See's CandiesDec 27, 2021

Hello, Thank you for reaching out to share your experience with us. We sincerely apologize for the disappointment the shipping delay caused for you and want to make things right. Please reach out to me so that we can determine next steps. We appreciate the opportunity to renew your good feelings about See's Candies and look forward to hearing from you again soon. Best regards, SEE'S CANDY SHOPS, INC. Johnnie Woods Director, Customer Experience