See's CandiesReviews of sees.com

Response from See's CandiesMar 20, 2023

Hello Timothy McWright, Thank you for your valuable feedback. We sincerely apologize for the very negative experience you had in our shop. We have reached out to you via Direct Message so our District Sales Manger, who oversees the shop you visited can work with you directly to address the training issues at the shop and to work hard to make things right for you. We value your business and thank you for caring enough about See's to let us know that we can improve our service to our valued guests. We hope to hear from you again soon. Best regards, SEES' CANDY SHOPS, INC. Johnnie Woods Customer Experience [email protected]

Response from See's CandiesMar 14, 2023

Hello Linda Lombardo, We sincerely apologize for the disappointing experience your had today when you visited our See's Candy shop in Chandler, AZ. We truly appreciate the opportunity to make things right for you as well as providing coaching and training to our employee so this does not happen to you or any other guest going forward. We have requested your contact information so we can work hard to renew your good feelings about See's Candies. Thank you again for the opportunity to address your concerns and restore your confidence in our products and service. We hope to hear from you again soon. Best regards, SEE'S CANDY SHOPS, INC. Johnnie Woods Customer Experience [email protected]

Response from See's CandiesFeb 27, 2023

Hello John Clark, We are so sorry for the delay in getting your refund processed. We'd like our Accounting/Finance group to reach out to you directly to ensure you receive a quick resolution. We have requested your contact information so we can better assist you. We hope to hear from you again soon. Best regards, SEE'S CANDY SHOPS, INC. Johnnie Woods Customer Experience [email protected]

Response from See's CandiesFeb 9, 2023

Hello Catherine Killian, We are so sorry to hear that your recent purchase of See's Candy was disappointing. We truly want to make things right for you. Please reach out to me so I can work with you to renew your good feelings about See's. We hope to hear from you again soon. Best regards, SEE'S CANDY SHOPS, INC. Johnnie Woods Customer Experience [email protected]

Response from See's CandiesJan 23, 2023

Hello Donna Lou, We sincerely apologize you are receiving orders that you did not request, and that you received an order that did not arrive in good condition. We truly want to work with you to ensure we remove any subscription orders that may be in place and that we address the product quality issues with you as well. We stand behind the quality of our products and our service 100%. If you are not happy, we will do everything we can to ensure that we make things right for you. We have requested your contact information via private message. We hope to hear from you again soon so we can work hard to renew your good feelings about See's Candies. Best regards, SEE'S CANDY SHOPS, INC. Johnnie Woods Customer Experience [email protected]

Response from See's CandiesJan 13, 2023

Hello Tami, We are so sorry that you are disappointed in the size of the products you received. We just requested your contact information through the Trust Pilot portal. We hope to hear from you again soon so we can work hard to renew your good feelings about See's Candies. Best regards, SEE'S CANDY SHOPS, INC. Johnnie Woods Customer Experience [email protected]

Response from See's CandiesJan 11, 2023

Hello Doug N., Thank you for taking the time to share your valuable feedback with us. We apologize that you have had two disappointing delivery experiences with See's. We can assure you this is not our standard and that we have reached out to you via Trust Pilot to see if we can obtain your contact information and additional details about both orders. Our goal is to immediately look into what has happened so we can determine next steps to resolve the shipping and/or delivery issues. Berkshire Hathaway and Warren Buffett are proud to own See's Candies. We are all committed to manufacturing the best candy on the planet, with the highest service standards to match. We promise you we will work hard to renew your good feelings about See's Candies. Best regards, SEE'S CANDY SHOPS, INC. Johnnie Woods Director, Customer Experience [email protected]