Seelbach'sReviews of seelbachs.com

I have ordered twice from this site and both times the process was flawless. Got my orders quickly and without any issues. Highly recommend this site to get some of those hard-to-find bottles. Thank you to all the Seelbach’s team.

I had ordered a bottle about 2 weeks out from a trip I was going on. It hadn’t shipped after 5 business days so I sent an email trying to find out if it would be here before I left (I live I’ve a state you need to sign for alcohol). They said they were try and get it shipped with the next 2 days. Sure enough to bottle shipped out with overnight shipping. The problem came the next morning when UPS reported my package damaged and the contents discarded. I email Seelbachs and before the end of the day they had another shipping label created and another bottle sent out the next day again with overnight shipping. This one arrived I damaged and several days before I have to leave.

I have consistently had wonderful service! A problem with one bottle of a three bottle shipment was quickly replaced. First problem in multiple purchases, I highly recommend them!!!!

My 3 bottles arrived today, fast delivery, great packaging, and the 3 I ordered are all distinctly different, and beyond delicious. So grateful I found your establishment!!! Will definitely be ordering more!!!

Absolutely the best customer service ever! Friendly staff and they went to the extra length to get me my package in two days! This is the 12 item I’ve ordered from them and everything has always been flawless. I would give them 20 stars if available!

Have always had a great experience ordering from Seelbach's and never reviewed as most do, until today. I am writing this review not just because of how good they are at what they do, but how well they handle a situation when something goes wrong. I had a problem with shipping and all I had to do was communicate it to support, pretty late mind you, and it was fixed with no more efforts on my part. The quick reply and solution just says a lot about them and their commitment to customer satisfaction.

I have been a customer of Seelbachs for 5 years. As my journey into this amazing piece of American history continues, my collection has expanded to 800 bottles. Not only have I travelled to many states in hopes of finding that special "unicorn" but additionally, have purchased well over 200 selections from Seelbachs. There are many online sites selling bourbon. There are 2 reasons why I continue and will always purchase from Seelbachs: Selection and Customer Service. For me, bourbon is about everything other than just drinking it. Its the stories behind the beverage. Many, many of my purchases have been based soley on the the brands offered and the information provided. Blake and his team have gone out of their way to give you as much information about the product you are contemplating as a purchase. My knowledge base has expanded greatly just from reading notes on a certain product. And, if my curiosity is so piqued, I will send a follow up question to the Seelbachs staff. Which leads to the primary reason I remain as a dedicated customer..The impeccable customer service. Whether it be challenges with shipping, to include both expediting or holding a shipment to match my needs, Abby and Blake have more than met every expectation. If you have a question, they provide an answer in a very quick manner. I could continue on and on but rather, see for yourself. I firmly believe as a prospective customer, you will need to look no further after giving Seelbachs a try!

Great customer service!! Quick shipping nice selection