Seelbach'sReviews of seelbachs.com

If you are receiving an email from Seelbach’s stating that on this and that day a certain whiskey is going on sale don’t bother waiting for it , you will see the coming soon tab, then you can even leave your email to get notified once it goes for sale and the day before it will disappear and you will not be able to open the page or it will ask you for an access code which only pro members have , and after you will email the support they will reply saying that the bottle will go for sale to general public around noon eastern time, you will spend half a day waiting for it and the page will never open you will never get the email that the bottle is. Is available and you will waste half of your day and will get nothing , after you will contact them again and maybe a day later they will reply saying that the item has sold out yesterday why send email to customers that unable to buy the item because you are selling it only to your pro members , and I have bought a lot of bottles from that place , not to mention that shipping 70% of time takes forever, very frustrating place to do business with even though they are pretty famous ,but their customer support and customer relation can use a change

I placed an order on Oct 24, 2024 and still have not recieved any correspondence. They are impossible to contact as the links they provide do not work. The Phone number in this link just rings and rings. Definitely would not recommend buying from Seelbachs.

Would give zero stars if able. Ordered through Shop. They created a shipping label for UPS but never actually shipped. I emailed them, and they did email back that they don't have the product! So they took my money and created a fake shipping label. Now I have to fight with Shop to try to get my money back because they created a fake label and I don't have the awesome present I ordered for my man's birthday. Avoid this company like the plague!

Their customer service is awful. All I wanted was an estimated deliver date (EDD) and they would simply say the shipper had the package and to be patient. I was not anxious for the package, I needed to know when it was coming due to a busy schedule. So I asked Seelbach for the shipper's contact info because the shipper - We Ship Express - also did not provide the EDD and there was no contact information for them. Seelbach would not respond to my email. There is no phone number for Seelbach, they only use email. I guess that makes it easier to ignore their customers. So it was too bad so sad, UPS and me are both spending unnecessary time because of poor customer service. Now, UPS is trying to deliver the package but I have prior commitments (hence my need to know the EDD), and am hoping to juggle multiple projects to meet the delivery. Hopefully I either get the package or a full refund, including shipping costs, if this fails.

I placed an order for 3 items, I’ve received 1 and paid for 3, $298. Blake is not responding to my emails regarding this issue. Would not recommend purchasing from Seelbach. 10/9/24 still no ship date or product. 10/22/24 they canceled my remaining items and did not bother to tell me. Shop elsewhere if you want your product.

Don't do it! This stuff is total crap. Most of the stuff Blake sells is crap, and marked up. They've also sent me the wrong bottles multiple times, and Blake and the team don't know a thing about customer service. Keep your money!

Received bottle of rye from Seelbachs via UPS. Box was dripping whiskey on arrival. Opened soggy box to find inadequate packing and a half full bottle of whiskey. Bottle had rattled around in transit to partially damage cork, with subsequent leakage. Avoid this company at all costs!!

0 Stars is more accurate ! 2 weeks after ordering, they finally shipped. I got an email from UPS at the starting location that package was Damaged and they were returning it to Sellbachs. I have NOT received any emails or calls about this. I've emailed many times to Support and Blake. ZERO response. Opened a claim with Visa for chargeback. There is no phone number to contact them and they don't respond. They do like to spam me daily with promos via email & text. Will NEVER Buy from them again!