Securus Contact SystemsReviews of securuscontactsystems.com

4.1237 reviews
Sales & Marketing
Portland

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Securus Contact Systems

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About Securus Contact Systems

Securus Contact Systems knows people. Our innovative proprietary technology and live receptionists will helpyour business grow and succeed. SCS creates exceptional connections with your customers and trustworthyimpressions with each interaction.

Securus Contact Systems (securuscontactsystems.com) has 237 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: securuscontactsystems.com
Website: securuscontactsystems.com
Category: Sales & Marketing
Location: Portland
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 62% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Securus Contact Systems reviews

Showing 177 reviews with 5 stars · Clear filters

FB F.
Sep 17, 2021
Thanks to Securus my evenings &…
Thanks to Securus my evenings & weekends are a lot easier! I use their 'receptionist' service & love it! The staff are great, the system is easy to use & it's available 24/7/365. I know our Client's can still reach me through Securus without me having to forward calls to my cell phone. They email any non urgent calls so that cuts down on scam & unsolicited callers too!
Response from Securus Contact SystemsSep 17, 2021
We're pleased to know that your experience with us was a good one! Thank you for entrusting us with the care of your customers, and for taking a moment to recommend us to others. Your kind works are greatly appreciated!
Todd H.
Sep 9, 2021
We have been using Securus for years…
We have been using Securus for years .Excellent company at a reasonable price f0r services
Response from Securus Contact SystemsSep 10, 2021
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations
Jessica P.
Aug 31, 2021
We have been using this company for a…
We have been using this company for a few years. We always receive our detailed messages promptly. Pricing is a little high but worth the service.
Response from Securus Contact SystemsAug 31, 2021
We're pleased to know that your experience with us was a good one, Jessica! Thank you for entrusting us with the care of your customers, and for taking a moment to recommend us to others. Your kind works are greatly appreciated!
Zach
Aug 30, 2021
Excellent quality service
Excellent quality service. Securus helped our business with managing our after hour callers. Their system is very easy and convenient to use. Their customer service line is courteous and helpful. Would definitely recommend it to other businesses.
Response from Securus Contact SystemsAug 31, 2021
We're pleased to know that your experience with us was a good one, Zach! Thank you for entrusting us with the care of your customers, and for taking a moment to recommend us to others. Your kind works are greatly appreciated!
John L.
Aug 11, 2021
I have used another service in the past…
I have used another service in the past and wanted to try Securus. They were excellent to work with getting started up and made the process so easy. They also were very concerned with my unique company and set up the communication to be flawless. I high recommend them to anyone needing help with the phones.
Response from Securus Contact SystemsAug 17, 2021
Hi John! We are incredibly grateful that you took the time out to leave us this note. Our company puts customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
Jim B.
Jul 15, 2021
Securus is far better than an in house receptionist.
Securus is a great answering service. We have used them for a couple months now and they are excellent. The operators speak clearly, obtain all the information and are very courteous. We eliminated our receptionist entirely after using Securus. We no longer worry about coverage for breaks, lunches, sick days or after hours calls. We have the notification emails delivered to multiple addresses so that each department can handle their own calls. This eliminates miscommunication from in house message transfers. Love the Securus service!
Response from Securus Contact SystemsAug 17, 2021
Hello Jim! Thank you for taking the time to share your experience with us! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. Please let us know what we can do for you in the future!
Wolverine R.
Jul 7, 2021
Our own personal secretary
Securs has been a great addition for our company. We are a small, home-based business that gives us a "secretary" to field phone calls when we cannot.
Response from Securus Contact SystemsJul 7, 2021
Thank you for taking the time to share your experience with us! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. Please let us know what we can do for you in the future!
Valerie W.
Jun 24, 2021
Helped Grow Our Company
Securus helped us as we were overrun with answering the phones while trying to provide services for our customers. Their customer service was easy to work with and helped us out when ever we had an issue.
Response from Securus Contact SystemsJun 29, 2021
Thank you for taking the time to share your experience with us! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. Please let us know what we can do for you in the future!

Securus Contact SystemsReviews of securuscontactsystems.com

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Securus Contact SystemsReviews of securuscontactsystems.com

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Thanks to Securus my evenings &…

We have been using Securus for years…

We have been using this company for a…

Excellent quality service

I have used another service in the past…

Securus is far better than an in house receptionist.

Our own personal secretary

Helped Grow Our Company

About Securus Contact Systems

About these reviews

More in Sales & Marketing

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Securus Contact Systems reviews

Thanks to Securus my evenings &…

We have been using Securus for years…

We have been using this company for a…

Excellent quality service

I have used another service in the past…

Securus is far better than an in house receptionist.

Our own personal secretary

Helped Grow Our Company