Jose M.
Securus is a very professional service…
Securus is a very professional service company. It has been a great Service addition to my small company. I would highly recommend them.

Securus Contact Systems knows people. Our innovative proprietary technology and live receptionists will helpyour business grow and succeed. SCS creates exceptional connections with your customers and trustworthyimpressions with each interaction.
Securus Contact Systems (securuscontactsystems.com) has 237 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Sales & Marketing · Wilmington, Delaware
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Sales & Marketing · Walnut, California
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Sales & Marketing · Minneapolis, Minnesota
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Sales & Marketing · New York, New York
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Showing 177 reviews with 5 stars · Clear filters
Jose M.
Securus is a very professional service company. It has been a great Service addition to my small company. I would highly recommend them.
Kim M.
Our customers are always able to reach someone who gets in contact with us to provide service
Moshe A.
Great Company , Great service, Happy to have as part of my company.
Response from Securus Contact SystemsMay 19, 2020
Thank you for taking the time to give your feedback, Moshe! We really appreciate you being a loyal client and helping to share the word about us. - The Customer Happiness Team
Jarrod S.
This is one of the best, most reliable resources I have available for my business. I have customers that constantly comment on the courtesy and professionalism of the Securus staff, thinking that they are my personal receptionists. They do a terrific job and I'm excited that they are a part of my company. Thanks Securus!
Response from Securus Contact SystemsMay 19, 2020
We are incredibly grateful that you took the time out to leave us this review. We appreciate your business and look forward to continuing to take care of your valued customers. - The Customer Happiness Team
Ivan S.
I got a call from Securus wanting to sell me their service and I decided to give them a shot. I’ll admit I wasent too optimistic as I didnt “think” I needed the service. Boy was I in for a surprise, this service so far has definitely been a return on investment. The staff is great and from time to time I listen to the recorded calls (calls Securus answers for me) and I love how soft spoken the girls are. They truly are professionals, I can tell management takes their role very serious in hiring girls that are fit for the job. Definitely doesnt sound like my grandma answering the phone, very impressed!
Response from Securus Contact SystemsMay 19, 2020
Ivan, thank you so much for sharing your experience with us! We are so happy we can make your life easier. Please keep us updated on your future experiences with the service. - The Customer Happiness Team
Frank H.
For any company that values customer service, Securus is a must! My customers are able to reach my company 24/7 with a live voice no matter what I am doing or what day it is. I am very busy and I cant catch-all the calls some times. I'm taking payment or I already have 2 lines going I know that the customer trying to reach me can because Securs is part of my team and they answer the phone when I can't. I can't put a value on it because customer service is priceless. The cost is nothing compared to the benefits. If you don't use Securus your simply not doing your best to take care of your customers. Who answers your phone when your asleep?
Response from Securus Contact SystemsMay 19, 2020
Thank you for your fabulous feedback, we are so glad to know our clients feel taken care of. - The Customer Happiness Team
Anita D.
Your answering service is very thorough. Thanks.
Response from Securus Contact SystemsMay 19, 2020
Thank you for the positive feedback, we truly appreciate it. - The Customer Happiness Team
Lela Malinowsky J.
As I find myself alone in the office and am unable to attend to each call immediately, its great to be able to count on a Live Voice to answer the needs of our customers. i am able then to contact my customers as soon as i am able. Securus also, takes the time to type up the exact reason for the call so I am able to look up my customer list and respond with a call more accurately. Customers like to speak to a Live Person and Not just an answering machine. Thank 🌷 You ! Securus
Response from Securus Contact SystemsMay 5, 2020
Thank you for taking the time to share your experience with us. We are very pleased we meet your expectations!