SecureSpend.comReviews of securespend.com

The worst waste of money.

Purchased a SecureSpend gift card from a retailer. It said the funds may not be available for 24 hours. Once the card is activated you are limited to where you can use it. After several failed attempts to make purchases at certain merchants (to include well known merchants) they freeze the card. You don't know this until you try to make a purchase. I tried making purchases at two pizza joints, a gas station, and an order through Door Dash. The card got declined even though it never exceeded the available balance. The customer service number has an automated system that makes it impossible to get a hold of customer service to rectify the situation. If you by some sheer miracle get a hold of someone in customer service they send you a replacement card in the mail only to have to deal with the aforementioned issues mentioned above

Bought a 25$ prepaid card and it declined on any store(ej. Amazon), even the stores where my account was set to EEUU and USD AND the thing I was trying to buy was less than 25$ + tax, I can’t do anything anymore because I don’t live where I bought it.

Do not use this card .i bought it at family dollar and put 400 on it and by the time i got home to use it they said some guy called 30 minutes before saying the card was his.needless to say i cant use it and am out the 400

Wish I could give this card 0 stars. Bought it at Dollar General. Can't even get it registered. There's NO REFERENCE as to how to activate the card. You Tube has vids on how to activate,& they are all AI generated, no people!. Call the CUSTOMER SERVICE number,(only thing on the back of the card), and get the recording loop. No Operator! I should have come here to check them out. RIP OFF!!!

This company sucks I spend 35 dollars on a prepaid card and I can even use it on online shopping or in person this company is a total and complete joke never buy it it’s a scam go spend your money on a actual gift card from Mastercard from their site or buy an actual Mastercard gift card in store

I got the card to use online for my game and to order stuff that I needed and I can't do either one, also trying to get ahold of someone to fix the problem is impossible, wish I could get a refund. DO NOT WASTE YOUR MONEY ON THIS CARD! DO NOT WASTE YOUR MONEY ON THIS CARD!! DO NOT WASTE YOUR TIME OR MONEY ON THIS CARD!! I'm blasting this on every social media site that I can because I feel like I have been scammed!

I would give zero stars if possible. Tried to use this card at Walmart, declined. SecureSpend flagged as fraudulent. I called them and told them the transaction was legit, and they said too bad we have to send you a replacement card, and should look for a list of approved retailers, although they admitted Walmart is an approved retailer. Had to wait a week for a replacement card. So now I have to gamble on using the card anywhere. I just want to find a way to pull the money from the card, but you cant get it off Venmo.