It's really zero stars. Do not recommend. Placing a hold on my card that cannot be reversed, have to wait for a new card to be sent, essentially making me wait for money that I already had until I bought this stupid card! I just wanted something to use for online purchases!
AW
Alan W.
Impossible to spend the money
The SecureSpend website has no option to add or update your name and location. Without a name and location associated with the gift card, the card may be rejected. There is no customer service. None! You can't talk to a person. There is no option to explain what the problem is. As far as I'm concerned this company is basically a scam operation.
CM
Chris M.
This card sucks
This card sucks, it won't work anywhere. I'm going to report these people to the Florida attorney general.
UC
Unhappy C.
Horrible experience
Purchased a secure spend gift card on 9/3/26. Went to activate it and had to call customer service. I was told funds weren’t available. I had to email my receipt, front and back of card purchased plus the package it came in. Just checked my claim and it shows all documents received however estimated resolution is 10/15/26. I WILL NEVER PURCHASE FROM THIS COMPANY AGAIN!!!!
KK
Kayla K.
Do not purchase
Do not purchase. I have bought two and put 150 and 200. Each time they locked my card for suspicious activity. I contacted and told them I made all transactions and they refused to unlock. The worst card I have ever used and customer service was very rude.
AM
azra M.
there are the worst and the customers…
there are the worst and the customers service to every time i buyd it ti they locked it when i tried to activate it trough their site and i have to wait for that bisa again for 2 3 weeks of 60 dollars that i mede now for urgent the stupidest comapny and the worst i recomend dont buy them at any cost there worst of any kind
NI
Nikiesia
I can even use my card because it's on…
I can even use my card because it's on hold for some reason
TC
Tilak C.
worst experience ever had
worst experience ever had, these bi**ches dont respond, i got the gift card from one pharmacy to give someone as a small gesture( the person refused), so i intent to use for myself. once i opended and activated, it was showing error every where, when i tried to check balance in their website it was error as well, i contacted helpline they said we need proofs and send us documents( reciept, physical card and packing all that), they said issue will be resolved in 3-5 days, i had to travel back to my home country as i have informed them before travelling, now they are not responding my emails, i now contacted with pharmacy from international number they said they cant do anything, this company should be closed as they are just doing frauds, like already their rating is 1.2 and all the people have suffered the same issue.