Eric H.
This securespend gift card is the worst…
This is the updated. I appealed to BBB and got contact with the company, Incomm Payments. Someone from that company contacted me and asked about two of the transactions. Then on 10/11/2024, they told me my dispute was declined because it was too late for me to appeal. They said it is written on the gift card policy in the extreme small fonts. Previous comment on 10/2/2024. This securespend gift card is the worst business. I purchased a gift card of $400.00 on June 6 2024. I used it on the same day to pay chatGPT. But that transaction was declined. Then on June 7, 2024, two purchases in Culver City, CA were made with a total of $203 for TikTok Shop. One purchase was made in Coraopolis PA from DicksSportingGoods.com for $129. On June 8, 2024, a purchase of $45 was made in Anaheim CA, PACSUN. The last one was made on June 17, 2024, in Valdosta GA, Walmart. I tried to login their website. It does not require any information other than the card numbers, expiration days. After login, one can easily change the PIN. I called the customer service. They insisted asking for my private information to process. I even told the guy there that I have the credit card transaction to purchase this gift card. The guy says he cannot help if I do not provide private information. I told him that your company cannot be trusted at all. How come you can keep my private information safe?




