SecureNinjaReviews of secureninja.com

The testing setup was a disaster. The class was delayed 4,5 hours because of the lack of preparedness from the proctor. There was no communication from the on-site folks which led to more confusion. It was unacceptable how long the whole class was sitting around just waiting to take the exam.

The class was ok. The instructor did a decent job explaining the material. However, he read verbatim from the book, which I can do on my own. The test experience was absolutely terrible from the scheduling of the test to the actual test day. We received bad information about the test time (0930) and the day of the test were informed we could not test until later in the morning (1100). The test proctors were late getting to the facility and then encountered numerous problems with accessing the test, voucher information, incorrect list of test takers, etc. We were unable to test until 1330 - much later than we were told. We spent a lot of time sitting around wondering what was happening while the proctors left the room to try and resolve. It was very chaotic and extremely unconducive to taking a test. It caused a lot of undue stress for the test takers. The worst test experience I've ever encountered. I would not recommend this company to anyone.

I did not care for the instructor. He talked a lot about situations in his life and got off topic. He laughed a lot at his own jokes, which were not funny, and had bias opinions on a lot of topics. He continued to express how ITIL v4 was just a money grab for the company that bought out ITIL license. We could care less to hear about that. Just stick with the material

The training was great and the instructor was very knowledgeable.

The instructor was great

Always look forward to training from SecureNinja. Have had sessions from both Joseph and Shakil, both are great instructors.

Great Teacher, He was invested in our success and that meant a lot.

This course was great.. Okey did an great job of explaining and laying the out objectives to make it as easy for the students as possible..