SecretairfaresReviews of secretairfares.com

Victor, Excellent Service, We highly recommended.

Victor was very helpful and prompt in answering all of my questions and was able to negotiate a discount on my desired flight while honoring preferred time and dates. Victor was very polite and respectful, and I felt like a valued customer while speaking and communicating about my travel plans.

Tickets were a good price. Quick and easy.

Like I see in others reviews they advertise one price and as soon as you paid they call you back saying that there was a mistake and that the price is way more.

Oh! Great airline tickets prices BUT, of course there has to be a problem. At first, they are very friendly, they don't rush you to take your decision but let you know that you have 24 hours, and then the price won't be the same. So I bought 2 tickets in advance for my destination, Montreal to Las Vegas, and then came the covid-19. Recently I received a mail from Air Canada, saying I was eligible for a refund. COOL. Ha ! What a joke. You DON'T get a refund from Secret Airfares. You Never will. They keep asking for the ticket number (for a refund) which I never received and I keep telling them that I only received a reference number) and of course that's not enough for a refund. There is no help at all coming from them. So if you want to have a great flight, buy straight from the airline. NEVER will I buy from Secret Airfares again. NEVER.

This has been the worst experience ever buying airfare. They are quick to harrass you when you buy your ticket to complete the transaction, but when you actually call them to ask questions or resolve and issue they hang up on you. I have called 6 times and every single time they have hung up on me. Please save your money and stay away. I bought insurance for my flight and never received information on it either and they will just put you on hold and hang up. Considering that my family bought (20+) bought with them for a destination wedding, you would think they would take care you for future business.

A very bad expérience with this agency I brought my tickets last year at 5190$ for 4 tickets but because of the pandemie they gave me a credit that i can use 2 years later but when i want to use this credit this summer a agent who called carlos propose me a cancellation because this year tickets are much more expencive and i have to to add 3000$ more so i payed 500$ annulation fees and i havé never received my refund yet there is one month right now and every time i call the agency and i ask for this carlos they tell me is not available or they cut the line so i dont advice against

I got a ticket today for 350.00 I received ad email 2 hours later saying that the flight had DOUBLED and was I actually ok with that. The answer obviously was NO. This company is a TOTAL SCAM DONT WASTE YOUR MONEY !!!!