SecretairfaresReviews of secretairfares.com

I had to call them because it would not seem to be working and Carlos answered, helped me through the process of purchasing my air tickets. Carlos was very helpful and patient with me. Thank you Carlos. Keep up the good customer service.

Excelente servicio

*DO NOT BOOK ANYTHING WITH THIS COMPANY* I was booking a flight. Did not receive any type of authorization email stating whether or not my flight was able to go through. It also states at the bottom that you're supposed to get a confirmation email within 2 hours of receiving the authorization email. I waited 12 hours, and still got nothing. Called 8 times got sent to voicemail and emailed 3 times. When they called me back 20 hours later they tried telling me I didn't get sent anything because the price isn't what I'd be charged and the lady tried arguing with me that i didn't leave a voicemail or email and I made her look and sure as crap there it was and she tried to say I didn't say anything about cancellation and that i'd have to pay a cancellation fee and I had told her that's was because I didn't expect for their company to have crappy service and I better not be getting charged for anything. So after 20 minutes of arguing she finally said she'd cancel my flight and I wouldn't be charged the cancellation fee.

Rose, great job. Very friendly kind.

I had Rose on the phone and she was amazing in booking my round trip to Guatemala, Great price and very helpful

At first I wasn't so sure that the page was real, but in the end I got the best price. Thanks to all your team.

The prices on the website and when they sell you the real ticket it’s about $200-$300 over the price you’ll see on the website. However, the price that they give you is still better than what you will find on other websites such as google flights. I got my flight for about $200 less than what i was finding. They did follow through and sent the tickets through email the next day. It felt a little sketchy but turns out it was legit.

Excelente servicio y con rapidez