We offer passengers with intensive type of travel content by providing one of the foremost vital alternatives of airfares and travel content on the market.
Secretairfares (secretairfares.com) has 94 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
Also known as
secretairfares.com
Website
secretairfares.com
Category
Activities & Tours
Location
Harrison, New Jersey
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 29% of reviews.
Latest
Most recent review: May 2024.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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My name is Robin, Primary school teacher in Hampstead. I had a great experience with secret Airfare. Guy name Steve give me best price for my ticket from Montreal to Miami and the price they gave me is better than Google flight and airline itself. I saved around $300. I highly recommend and if you want good price I advice Directly call him. Excellent service!! Thank you so much.
SJ
Sally J B.
When I needed a last minute trip!
When I needed a last minute trip to Cancun to join family over the holidays, customer service review searches on the web recommended secretairfares.com repeatedly.
My experience validated those findings! I found very affordable tickets through United to Cancun the week between Christmas and New Years just 3 weeks before departure during a high travel season!
Exceptional customer service through secretairfares.com sealed the deal. I will certainly be using this site when I need to again!
SS
Steve S.
The travel agency are getting smarter…
The travel agency are getting smarter and more efficient. They know that people like to fly when the prices are low. So, they have started to offer the lowest prices first on their websites (Jetcost). This is a good strategy because it makes people want to buy their tickets I was not hoping but they have best fare first i think they are not legitmate but I thought let give it a try and I was shock I was happy I got cheap ticket with amazing itinarary.
MF
MacMiller F.
SCAM ALERT
SCAM ALERT! i wouldn’t recommend this site to anyone! Two days ago, my gf found a promotion on their page, $199 from WV to TN, so she says this is a great price and she books the flight, she received confirmation number, all that good stuff that said everything was taken care of and she would receive the tickets by the following day…so yesterday the people call back and say that they have to charge way more $ because the promotion, that we already had gotten and paid for, doesn’t apply for later flights, which my fly out date was 10/11/22…that date isn’t that far away, but most importantly, we already booked for that price…so I tell this lady that I want to cancel, and she is rude and talks over me and keeps saying oh well what about this flight and this flight, and she did that for idk how long, I kept telling her I don’t have that much money, that was the whole point of using the deal they’re advertising, it’s definitely false advertisement and idk how these people are allowed to do this to others…
ES
Ed S.
I have a very mixed reaction to this…
I have a very mixed reaction to this site. I booked a flight pns-tpa at a great fare. I got called a week later telling me the flight was canceled and the airfare was much higher. I have to make the trip so I took higher fare.
AM
Audrey M.
I do not know why this site is allowed…
I do not know why this site is allowed to operate. This is a scam company for sure. I booked my ticket and they said it was being processed and that the Eticket would be sent shortly which never happened. Then said it takes upto 48 hours to process. Finally got a call saying taxes and fees were not included and it would cost more! Why would they say total cost in the first place??? Very deceiving site. Please be careful of SECRETAIRFARE! Funny I guess that the secret is not to include the taxes and fees in the first place!
Irate customer
KV
Katie V.
Rose was exceptional
Rose was exceptional! I highly recommend and will recommend to all who travel to directly call her. The next time I need any help I will also be calling her. She was patient, kind, knowledgeable, professional and attentive to all my traveling needs. She even called me back when we were disconnected! Absolutely exceptional service!! Thank you so much!!
Response from SecretairfaresAug 4, 2022
Thank you for giving us your valuable feedback, We appreciate your time and patience. Thank you for giving us a chance to be your Travel partner.
Thanks & Regards
Secretairfares!!
HK
Hasu K.
I purchased a ticket
I purchased a ticket, good price, they took all info including my charge card. An hour later a lady calls me from an unknown number saying she had to charge extra $179.00 in taxes, as they were not allowed to publish it with ticket price. I told her I was going to report this as a fraud .Immidiately she told me not to do that. She agreed to cancel the ticket and requested not to call charge card people.Don’t buy tickets here, save yourself.
Response from SecretairfaresAug 4, 2022
Sorry for the inconvenience and will try to do better in future.
Thanks & Regards
Secretairfares!!