SECONDSPIN.COMReviews of secondspin.com

I have been a regular buying thousands of dollars worth of CD's & DVD's from secondspin.com since 2004...terrific overall experience & customer service has generally been excellent...I live in Vadodara India & getting my hands on impossible to get in India CD's/DVD's at terrific rates during discount sales has been a wonderful experience...strongly recommended...

I tried secondspin on a recommendation of a website list of options for trading in media. The lack of a dedicated mobile app to scan items to see if they are worth anything is the first negative. Second, only after typing individual bar codes from about a hundred items did I see that you have to front the shipping cost to them, only being reimbursed for USPS Media Mail shipping after. The catch is they only reimburse up to 25 items and don't pay what it cost to ship. You have to then sell at least 10 dollars or more and ship a certain number of items to get a shipping credit. The max payout that you can get in shipping was less than what I paid to send only 17 items to them. It makes it very difficult to find items worth enough that weigh little enough to make it worth sending. Bottom line, this service is a HUGE waste of time and I encourage you to try decluttr or another service with prepaid labels with no limits or games on how many you can send in. I will NEVER use this site again. Please stay away!

I ordered some CDs; SecondSpin sent me a box of random CDs; and when I wrote to them to inform them of this mistake, there was...silence. I wrote again after several days, and a few more days after that, I received a message back saying that the CDs I had originally ordered were out of stock (except for one) and that they would refund the money. Fine. But what to do with the CDs they sent me? It has taken them three weeks (and a lot of back and forth) to figure out that they should send me a prepaid return label. I should not have to work this hard to get their mistake fixed and I really don't understand how their customer service can be this poor. In an age when Amazon's customer service is consistently competent, I see no reason to keep buying from SecondSpin.

Found a few out of print cds I was looking for on their website for a reasonable price, ordered them and what I received was unnaceptable. Discs were heavily scratched, some didn't play. Some of them were just garbage, the cases and overall condition of the items was abysmal and to make matters worse, I was charged around $10 per CD. Which would be acceptable if the items were in good condition but they weren't. Save your money, shop somewhere else.

I sold over $60 worth of movies, took a little while to process my order, but i was issued a check within a couple weeks, will use them again...

It is a shame because this company could have been great but they are sneaky and underhanded. They lure people into selling their CDs by showing them that they will get paid the most over anyplace else. They even duped me into believing this. What they don't tell you is that after they "reject" everything and charge you for jewelcases and "resurfacing" you are getting the worst offering by anyone. Don't forget shipping is not free. they charge you for that too. Don't be fooled by them. Sell your media elsewhere. Seconspin are unscrupulous robbers.

I would NOT recommend this company to anyone and would not use them again. If you're interested in selling your Cds, DVDs or books, I recommend EagleSaver.com or BuybackExpress.com.

They make you pay to ship, claiming they will reimburse you but they don't i paid 16.61 to ship a box of cds and they gave me back only 5.26 I also sent them 71.00 worth of cds and they gave me only 53.50 claiming that 7 of the cds were scratched, 1 they were not buying, and 2 that were not in the database. they also deducted ..16x35 for scratched jewelcases (what about the 16 extra jewelcases for the cds they did not accept? and then they charged another .35 times 17 for resurfacing? They pull this crap on every order they receive. They are truly disgusting. You will waste your time and lose your cds and only end up with a few dollars if any. Most people will send in the cds, not bother to write down first what they paid and what they were promised and fail to compare the actual money received. The first few times I didn't keep track either. The first and second time I caught them robbing me I ignored it and continued to send things in. but they will find things wrong with EVERY order. I will use declutter instead or one of many other choices out there until they are the only choices because this company will not stay in business long with their poor reputation that is spreading like wildfire