Sebastian RocheReviews of sebastianroche.com

Terrible experience while attempting to sell my flat (forest hill). Since Richard Riley left in early 2022 their service has declined massively. My buyers wrote a letter to me because they were worried that messages were not getting through (they weren’t). They never reurned calls from other agents in the chain, they rarely returned my calls, they have not told me that my sale has fallen through for at least a week now (the buyers told me directly). Pre-sale they were very good but that was back in 2021! Several times the phrase ‘that is not the service we aspire to provide’ which initially sounds thoughtful, but after several uses it loses its shine.

Awful experience. We wasted 3 weeks + solicitor fees after we discovered that the agents had been inventing replies to our queries.We were pressed to make an final offer on a property in Crofton Park just hours after our initial enquiry, only to discover weeks later that the agent knowingly used mis-selling tactics. As a result of the agent's lies we were forced to pull out of the purchase, leaving both ourselves and the innocent vendor in limbo. We feel sorry for the vendor of the property in SE4 1RQ and hope they find a new buyer quickly - hopefully through another estate agent. As for us we'll be taking a very wide birth to avoid using Sebastian Roche ever again, and suggest anyone reading this to do the same.