Jasper G.
Intelligent animals
Go see 'Blackfish' on Netflix before you decide that it's okay that SeaWorld makes a lot of money and you'll contribute by buying a ticket and merchandise.
2263 SeaWorld is a United States chain headquartered out of Orlando, Florida it is a marine mammal parks, oceanariums, animal theme parks, and rehabilitation centers owned by SeaWorld Entertainment.
SeaWorld (seaworld.com) has 208 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Activities & Tours · Lake Worth, Florida
Excellent

Activities & Tours · Miami, Florida
Excellent

Activities & Tours · Orlando, Florida
Excellent

Activities & Tours · Saint petersburg, Florida
Excellent
208 approved reviews, newest moderated first
Jasper G.
Go see 'Blackfish' on Netflix before you decide that it's okay that SeaWorld makes a lot of money and you'll contribute by buying a ticket and merchandise.
Paul T.
Why do they charge 5% surcharge on overpriced food. Why charge $5 to go up the Tower. The rollercoasters admission is included in the ticket price. Games are a ripoff, like at a carney looking for suckers. Prizes are plush toys but you need to spend at least over $30 to win a good toy.
Samuel B.
A complete and utter disgrace to humanity. The poor orca held captive here is kept in nothing more than a fish bowl. Please help free this orca to a sea pen where he can finally enjoy life. Do not go to this place if you have any human decency.
Mark B.
SeaWorld has seriously gone down hill. It was originally a go-to park, but now don’t bother. Firstly the dolphin, sea lions and orca shows are not what they used to be. The all-day-dinning is a joke and not worth it. We wanted to start the day with breakfast, but there was only one stall opened with one server, and they didn’t serve any breakfast?? We then waited in line just for a drink and 30 mins later they said drinks machine was not working. Finally as the park had a Halloween night, half of the park closed and the restaurants closed at 6pm. A total disgrace. DONT BOTHER GOING.
L G.
Purchased a gold annual pass. Processed and charged to my card but nowhere to be found. On hold three hours and counting. Promised call back never happened. Called right at 9am next day, same. Live chat is a useless bot. Terrible customer service. Corporate said call customer relations - two days and no one answers the phones. Would strongly suggest someone from corporate try calling or going online like a guest on a regular basis. We will not be renewing our passes.
Celina A.
The Halloween event they were hosting sucked, On their website it only said ( If you want to buy reusable bags ) It did not say that if you didn't buy their bag, They would not give out candy to the kiddos! So upsetting seen many kids emotional for such a stupid thing. Busch Garden is so much better!
Micha
Geht nicht hin bitte das ist einfach nur grausam wie die Tiere gehalten werden ! Seht euch dazu mal den Film Black Fish an (da geht es auch um SeaWorld) SCHRECKLICH
Andrew R.
I last visited Florida at the end of the 00s and Seaworld back then was in the top three of my favourite places to visit in Orlando. It was a unique experience to see so many animals and the rides and shows were excellent. This is in stark contrast to what it has become. I'd argue that Seaworld possesses some of the best rollercoasters in Florida - with Mako retaining the record for highest and fastest and the new pipeline surf coaster being very unique. This is where the positives end. The shows that made Seaworld what it was in the 00s are now awful. The Sealion and Otter show which used to be a pirate show has turned cringey and weak with a strong "feminist vibe". I looked at some of the other families when jokes were delivered to blank faces (even the kids didn’t find humour)although the introductory mime remains the only funny thing from this show. The show of the 00s retained its "dad jokes" whilst remaining funny (just watch a YouTube video and compare). The show felt shorter and just less impressive than it used to be - noting of course that Seymore and Clyde are still the casted sealions since the beginning of the millennia (they don’t seem to do as much as they did – granted this could be due to age). Don't get me wrong, when face to face with the trainers (we paid extra to have one of the experiences), they seemed nice enough, but it felt like they did not possess the charisma and acting charm put on a good show. It felt forced. The dolphin and orca shows were again, very much female trainer focused. Perhaps it was a coincidence on this day for so many females to be leading - but it felt this was a heavily pushed agenda. Considering it was the end of September, and with reduced crowds, the food service was appallingly slow. On two occasions I started queuing for food and gave up after there was no movement in the que after 5 minutes (literally had 2 people in front of me). The staff did not seem motivated (compare to the Disney parks that we had just been to) - I ended up just not bothering buying food and waited until we left the park. The prices were also very high. We also paid for the experiences with dolphins and sealions. Included with this was a photographer (so you could enjoy the experience and not worry about capturing the moment in a photograph) - however, you have to pay for your own photos after (again, crazy prices). Photo quality was terrible. The photo with the sealion is basically a shadow outline of ourselves and the sealion. Considering we were unable to take phones close to the water for photos with the dolphins, photo quality here is also not great. Ironically, those not paying for an experience were able to stand next to the same pool without any phone restrictions a few meters away. I get the safety implications, but it seemed excessive. Considering the price of these experiences and with this being a one off special, you would expect this memory to be captured well by a "professional photographer"- only to be told that the person taking the photographs was "new" which was the reason for the poor quality (not a single photo at Disney was of this level of quality). We did buy the photographs as it's the only real proof that we actually had the experience. The penguin exhibit was also poor. It required a que to observe the penguins - granted, the park is undergoing renovation and improvements, but it’s no excuse for having guests que with no protection from the sun. The park could have provided more protection or fans to shield guests from the baking sun, instead, they were left out in the open with minimal protection for around an hour. It was poorly organised (random batches let into the room of penguins at any one time). To summarise, it’s all gone a bit downhill at Seaworld - the focus is now on quantity, not quality and Seaworld has lost the special edge it used to have. The focus seems to be on the ride experience, not the sea animals. The shows are short, less impressive and have lost their educational and comedic touch. The experiences were poor quality for the price paid. These are all aspects that could be easily improved by better management (rewrite a few shows, better training/ faster service) - but looking at other reviews, this seems to be a trend. With this being a separate package to Disney and universal, I probably wouldn't purchase this as an extra package if I were to visit Orlando again - despite the excellent roller coasters on site. I’d easily put this at the bottom of the list of the top 8 theme parks in Florida.