Charles N.
Communication is essential!
Your failure to ship within the 24 hr (mentioned on your website) or the 48 hr (mentioned in your email) time frame and failure to notify me of the delay was not appreciated. If given the choice I would have had you ship everything that was in stock so I could have begun my installation. The lack of a membrane and pressure vessel would not have stopped my installation but not receiving my shipment certainly did. Please, in the future, let your customers know and give them a choice. Charlie
Response from seawaterpro.comAug 23, 2022
Thank you for the review, our apologies for the shipping delays, we're at the mercy of supply chain disruptions like all US manufacturers, regardless of all these constraints, 99% of all orders ship within 48 hours. Thanks to our present incompetent government, it looks like this problem will not go away anytime soon. Feel free to call me direct if you have any questions installing the unit. Regards Mike