seawaterpro.comReviews of seawaterpro.com

Service is excellent and product quality is superb!

We made a mistake when installing system. Chatting with Mike at support he identified the problem that was an easy fix. He also helped me through some other confusion I had. It’s really nice to have such excellent support when dealing with this new or new to me technology. It is working fine now. Excellent product. I have 4 fellow boaters with same model and all are very pleased with it.

I purchased a 35 GPH 230V 50HZ unit in 2019. We have one problem in 2020 with the cylinder of the membrane cracking at the seal joint. This was replaced IMMEDIATELY by Mike and it was super easy to dismantle and reassemble. The unit has made tons of water since purchase and we could not have been happier. The costs of the unit, of the replacement filters IS not even comparable with other brands. The functionality is great. No fancy electronic remote controls that will drive everybody crazy. Just simple and effective hydraulic and mechanics simple to use and very effective. If I could redo this again, I would buy their DC models, in order to avoid running the generator to make water. I WILL RECOMMEND THIS BRAND to anyone who intends to install a water maker on a sailboat and does not want to deal with problems!!!!

The shipping was prompt, and customer service was excellent! I'm looking forward to using it!

The most perfect experience when the phone rings, Mike actually answers it. he actually talks to you. explaines to you what you need and then in a follow up he will walk you through the installation. The parts came as promised, and they were the right parts the first time. this man knows how to run a business.

They were super helpful, accommodated a last minute shipping address change, and answered my many questions in a quick timeframe.

I would have given a lower rating but the service was absolutely outstanding. I had a couple of early problems with the portable unit I purchased and Mike took care of them right away. The unit is working very well and I’m now happily cruising the Bahamas and not worried about where to get water.

Quick response, great service! Mike responded quickly to my text and had the products easily available.