SeautorobotsReviews of seautorobots.com

DO NOT PURCHASE ANY ITEM FROM SEAUTO ROBOTS. I ordered direct from Seauto Robots a cordless pool cleaner Seal model but received a Shark model that did not work. The display panel does not light up. Called Seauto the same day of receiving unit. Was emailed a questionnaire about the unit and order information. Filled it out the best I could and submitted the same day. After no response called spoke with representative that could not give me any information other than to wait for service contact. This went on for several weeks and still was never contacted. Finally called Discover which is how purchased the unit and filled a dispute. Won the dispute so I lucked out and got my money back. THIS IS A RIP OFF COMPANY!

I ordered and paid for a battery. I received the wrong battery. I have emailed for a couple months now with no response! I called many times and the customer service ladies say they are prioritizing my issue and I should hear, through email, a response within 24 hrs. But this never happens. Battery was $140.00 and I can't use it. No help or response from SEAUTOROBOTS!

Purchased a seauto pool vacuum, arrived used dirt and with no charger, called so many times and have been told they will call back,this company is the worst I have ever had to deal with.They now will not give me even a number to call or a address to return the cleaner .They are a scam company do not give them your money

Purchased and paid for 2 months ago. Still haven't received it; the package was sent to Bulgaria instead of Belgium. The shipping address we provided was correct. No response to our many emails...

Seems Seauto (Lodaba Store) doesn't honor their products and their warranties... phone number doesn't work, after you give them all details they still don't make any effort to help.

0 stars. I ordered the small robot, got it a few weeks later but it will not charge. Says it’s charged but won’t turn on. I contacted customer support and was excited because I got a real person right away, they did a troubleshooting ticket and sent a form to fill out. I submitted all the info including pics and a video as requested. Received an email saying they will not warranty or replace the robot because they can’t find where I bought it from them. I sent screen shots of my purchase, receipts, bank statement and still won’t acknowledge me I reported it to my credit card as fraud and they are working on it. They company (that says I didn’t purchase from them) sent an automated review email and I laid it all out on the review with a bad review, they sent a follow up email saying how sorry they were and they would send an immediate replacement free of charged asap. A month later and still nothing. I asked for a tracking number but no response. Absolutely DO NOT BUY FROM THIS COMPANY! SCAM!

Le produit commandé n'est plus disponible alors on prend un autre robot. Pas trop gênant. Par contre le robot tombe en panne au bout d'un an jour pour jour après une dizaine d'utilisation et là catastrophe aucune réponse à mes mails. Résultat un robot qui ne fonctionne pas avec une batterie neuve inutilisable.

Terrible customer service. No one answers the phone. Beyond frustrated.