Sealodge MauritiusReviews of sealodge-mauritius.com

We have just returned from a wonderful two-week family holiday in Mauritius and would like to sincerely thank Anne and the entire Sealodge team for the exceptional service we received before and throughout our stay. Our experience with Sealodge started several months before our arrival. Communication with Anne was always friendly, professional and personal. She patiently answered our many questions, helped us organise our airport transfers and was always available whenever we needed assistance. During our holiday, the same high level of service continued. Our airport transfer was perfectly organised, communication via WhatsApp was quick and easy, and the change between two Villas halfway through our holiday was arranged seamlessly, without any waiting time or inconvenience. Anne also helped us organise a fantastic private full-day boat excursion with dolphins, snorkelling, Crystal Rock and Île aux Bénitiers, which became one of the highlights of our holiday. What really stood out was the personal attention. We never felt like just another booking. Anne and the Sealodge team genuinely cared about making sure we had a great experience and always tried to find a solution whenever we had a question or request. Both villas were beautiful and we had a fantastic time in Mauritius. But beyond the accommodation itself, it was the reliability, flexibility and personal service from Sealodge that made us feel so well looked after. A very special thank you to Anne for her patience, professionalism and kindness throughout the entire process, as well as to Nityam and everyone else involved in making our stay so enjoyable. We would not hesitate to book with Sealodge again on a future trip to Mauritius and can wholeheartedly recommend them. Thank you for helping make our family holiday such a memorable one! 🌴🇲🇺 Sebastian & family

Une séjour fabuleux dans un lieu magnifique Je recommande à 100%.

Une super expérience avec Sealodge ! Une équipe réactive, adorable et aux petits soins. Super maison, propreté impeccable. À recommander fortement !

Séjour parfait je recommande

Maison super bien placé à Pereybere, près des commerces et de la plage. Maison propre avec piscine. Réception impeccable avec le gestionnaire de la maison, toujours là pour rendre service. Nous reviendrons certainement!

We booked a luxury villa with Sealodge (via a major booking platform) for a family celebration. Unfortunately, the villa, which cost over £7000 for 10 days, was far from the luxurious retreat that we were expecting. On arrival, we found mould in several rooms, a smell of damp throughout the property and broken and dirty equipment and furnishings. Our group was then faced with a choice: should we try to make do, arrange extra cleaning and maintenance, or look for alternative accommodation at short notice. We went for the second option, for several reasons. We had children in our group and were concerned about them spending time in such a poorly maintained environment; we had little faith that the conditions could be satisfactorily improved; and we did not want the holiday to become a costly cleaning project. The first day of our holiday was spent finding alternative accommodation, which given the last minute situation, was expensive and stressful. Negotiating a partial refund for our stay required multiple emails - another activity not ideally associated with a holiday of a lifetime. One of the reasons given for holding back part of the sum was that the condition of the villa was due to was wear and tear that was considered normal for the humid Mauritian climate. Perhaps this is true, but then the photographs, descriptions and pricing should have reflected this. We also had a 6 week wait for a refund for an activity that we had pre booked via Sealodge before the holiday and that was cancelled by the service provider at the last minute. Thankfully, once the right person was contacted, the refund was processed without fuss, which suggests that there shouldn't have been a problem with doing it in the first place. Over all, sadly Sealodge did not provide the service we were hoping for on our special trip to Mauritius.

The villa was perfect and very luxurious and everything was spotless. The views from the terrace are really beautiful. The host Anne helped us well even when the coffee maker stopped working it was replaced right away.

Nous avons résidé à Grand Baie dans un appartement très spacieux avec suite parentale, et 2 autres chambres avec chacune toilettes et sdb. L'appartement était très bien décoré et spacieux. Nous avions une place de parking réservée dans une résidence sécurisée. Nous avons également apprécié l'accueil et la disponibilité de sealodge tout au long du séjour. Piscine mais dommage qu'elle ne soit pas chauffée, lieu calme, hygiène et literie impeccable, wifi. Pas besoin de faire le ménage et d'enlever les draps avant de partir, ce qui est très agréable. Malgré notre arrivée tardive nous avons été très bien accueillie. Nous reviendrons avec grand plaisir pour découvrir d'autres maisons ou appartements ! Merci pour le cadeau de départ !😉