Kevin C.
Wait time ridiculous
Ordered simple design (2 pieces that are symmetrical about 2 feet by 3 feet with radius curves) in early June. They sent template. I sent it back. Didn't hear from them for 30 days. I called them and they said... uh... not sure what happened but we'll get right on it. Long story short, I received it on Sept. 14, well after the season ended. So ridiculous. $300-plus for a simple design and a 3-month turnaround time. I gave two stars instead of one because I assume it's a quality product. We'll see.
Response from SeaDekSep 30, 2020
Hello Kevin. We are so sorry to hear that your custom project took longer than expected. We have been experiencing longer than usual turnaround times over the past few months due to an influx of orders as well as Covid-19. We are hoping that things will return to "normal" very soon. Thank you so much for taking the time to leave us a review. We greatly appreciate you and your business. Enjoy your new SeaDek! :)