seacra skincareAt Seacra we produce high quality natural skincare products based on our powerful Red Algae Gel, also known as "Recovery and Repair Gel". We are using the body's natural healing process to fight and treat common skin issues such as: Redness, Pigmentation, Acne and dry skin. All whilst giving back to nature and community. Our Recovery and Repair Gel has achieved 95% success on clinical trials.
seacra skincare (seacra.com) has 121 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Cheryl
I’m 50/50 with this product. So I have been using the Seacra soap bar and frosting gel for over a month now and I have seen improvement in my pimples on my forehead and my skin does feel healthier and smoother however, this has not improved my hormonal acne. It hasn’t made it worse but hasn’t improved it. I may need to go back on the contraceptive pill as this just didn’t fix my hormonal acne.
Michael Mc M.
Ordered from Ireland and heard great stuff. Was waiting for order (c.E70) and even about to order addition 2 products to get 25% discount. HOWEVER (and not the company’s problem but consumers beware) ordering from the UK to EU attracts additional vat/excise charges that are charged separately and after the order is dispatched. The end result is you pay more to receive the product. You don’t know how much until you get a bill. Product looks great and hopefully the company can improve the purchase / payment side for EU customers.
Response from seacra skincareFeb 9, 2024
Thank you for your feedback, Michael. We apologize for any confusion regarding the VAT charges following your order. To clarify, we immediately refunded the UK VAT to ensure that you do not pay VAT twice. The only VAT charge applicable is the local VAT in Ireland, in addition to a nominal administrative fee. This means you only pay VAT once, locally. We understand the surprise regarding additional costs post-Brexit and aim to communicate these details clearly on our website. We regret any misunderstanding and are eager to resolve any outstanding concerns. We reached out via email after your order to explain the VAT refund process but seem to have missed connecting with you. We will try again. Additionally, if you prefer, you can provide us with your contact number for faster communication or reach out directly through our online chat on the website for immediate assistance. Please contact us at [email protected] for any clarification or to discuss further. We value your satisfaction and are committed to ensuring a transparent and positive experience with our products. After all, we hope that you will enjoy our products and find them to your liking.
Ms G E.
The product arrived quickly and I was keen to start using it. I used it twice a day, every day as instructed. I liked the feel of the gel and it didn't irritate my skin or cause greasiness, but it had no effect on the redness (rosacea) even after completing the entire bottle (~3-4weeks). After talking with the marketing dept they suggested that results would take longer up to 3 months and changing to their cleansing bar might also help.
Response from seacra skincareNov 27, 2023
Hello, Thank you for taking the time to share your experience with our product. Our skincare products are designed to work in harmony with your skin barrier, not against it. The goal is to repair your skin barrier from within, which in turn leads to healthier, glowing-looking skin externally. It's important to note that while some may see immediate relief, significant and visible changes, especially in cases of damaged skin barriers, can take longer – typically up to 3 months. This time allows the repairing process to take effect fully. We understand that waiting for results can be challenging, but we encourage patience to allow your skin the time it needs to heal and rejuvenate. Your feedback is extremely valuable to us, and we are here to assist you with any further guidance or support you may need. Please feel free to reach out if you have any questions or if there's anything else we can do to enhance your experience with our products. Thank you once again for choosing our skincare line, and we look forward to assisting you on your journey to healthier skin.
