MS
****SCAM****BE AWARE!!
****SCAM****BE AWARE!!! Be careful with this company and their site!! They keep charging my credit card for orders that I never made! When tried to reach customer service noticed there is no phone number! Emailed them and they refused to cancel the order that I never made and offered instead canceling the subscription that I never made either! Had to report fraud! Also the device is defected and not working and they refused to return again!! Be very careful and don’t trust them with their device and your credit card!!! This respond below is not true, I had sent several emails and they refused to cancel the order or refund me. They definitely did order without my permission and absolutely I did NOT have any subscription! Do not trust this site!! I had to report them to my credit card company as fraud and had to cancel my credit card due to their unauthorized transaction!!
Response from SculptHerMay 6, 2026
I'm sorry. Seeing charges you don't recognize is frightening, and having the device not work on top of that makes it so much worse. Orders can only be charged through a completed Shopify checkout, and a subscription can't be created without being selected. I know that doesn't match what you went through, and I'm not dismissing it. If you're willing, please reply to your existing email thread so the team can go through the charges and the device issue with you. Sophie SculptHer Team

