Beth D.
The product I received was defective…
The product I received was defective and my emails to that effect were not even answered. Then they shipped me a product I did not order, I guess they put me on monthly. I filed a fraud claim with my cc company.
Response from SculptHerJul 25, 2026
Beth, I'm really sorry. You got a device that didn't work, your emails went unanswered, and then a shipment showed up that you never ordered. I understand why you felt you had to go to your card company. If you're open to it, please reply to your existing email thread so the team can look at everything, including the defective device and the shipment you didn't expect. Sophie SculptHer Team

