margaret B.
I’ve played many different games on…
I’ve played many different games on different websites and this one was really easy to sign up for and navigate.
Response from SCROOGE CasinoOct 29, 2024
Thank you!

SCROOGE Casino is the embodiment of a social casino wonderland where joy and prosperity come together in a remarkable fusion. From the moment you step through the digital doors, you're transported into a world that combines the enchantment of Charles Dickens' timeless tale with the excitement of a top-tier online casino. It's nothing short of spectacular.🎰 Game Variety: ⭐️⭐️⭐️⭐️⭐️SCROOGE Casino boasts a vast collection of games that rivals even the most renowned casinos out there. From classic slots to cutting-edge games, the options are endless. Whether you're a high-roller or a casual gamer, you'll find something that tickles your fancy. It's impossible to resist the allure of these top-notch games!💰 Bonuses and Promotions: ⭐️⭐️⭐️⭐️⭐️Just like Ebenezer Scrooge's change of heart, SCROOGE Casino is incredibly generous. The bonuses and promotions here are like the gifts you'd find under the Christmas tree, but they keep coming year-round. Their welcome offer is a game-changer, and the ongoing promotions will keep you feeling like it's the holiday season all the time.📱 User Experience: ⭐️⭐️⭐️⭐️⭐️The website's design is both visually appealing and user-friendly. Navigating through the games and finding what you want is a breeze. Plus, it's optimized for mobile play, so you can take the fun with you wherever you go. The technical performance is as smooth as a well-oiled sleigh on a snowy night.🔒 Security: ⭐️⭐️⭐️⭐️⭐️Just like Scrooge's change of character, SCROOGE Casino takes your security seriously. Your personal and financial information is protected with state-of-the-art encryption technology. You can play with peace of mind, knowing that you're in safe hands.🌟 Customer Support: ⭐️⭐️⭐️⭐️⭐️The support team at SCROOGE Casino is the epitome of top-notch service. They're available 24/7 to assist with any questions or concerns. It's like having your own personal Ghost of Christmas Past, Present, and Future, guiding you through your gaming journey.In a world filled wi
SCROOGE Casino (scrooge.casino) has 659 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing659 approved reviews, newest moderated first
margaret B.
I’ve played many different games on different websites and this one was really easy to sign up for and navigate.
Response from SCROOGE CasinoOct 29, 2024
Thank you!
Paul W.
I signed up and was given 100 tokens = $1 not much of a bonus but I was interested in the site already so I played. They advertise it's always free to win our sweepstakes. Because if not they wouldn't really be sweepstakes. Anyway I played the first slot I tried and ended up winning. My kyc was already verified so I tried to withdraw 500$ they sent me an email saying my request was rejected. Then blocked me from their site. I finally reached someone on their info email address when I said I had put a review on this site and was told they probably suspended my account until they request additional documents from me. How can you do that if you block me. Was also told I would be banned if I give a bad review on here. you already banned me refused to honor my winnings and refuse to discuss anything about it with me. But I took the review down and returned 2 more emails to them and of course now I am posting it again. They are liars. If you win they basically hang up on you and block you so you have no chance to even find out what the deal is. You are a u.s. casino. You should act like it. Also a sweepstakes casino so honor what you say. I making up some b.s. like third rate offshore casinos is more favorable than just being hung up on. That's so disrespectful. I have screenshots of everything. Wish I could post on here.
Response from SCROOGE CasinoFeb 21, 2025
We appreciate you sharing your concerns and want to address them directly. SCROOGE Casino is committed to operating with transparency, fairness, and compliance with sweepstakes regulations. Regarding your account suspension and redemption request, our verification process ensures that all redemptions align with our terms and conditions. If your account was flagged, it may have been due to additional security checks or an issue identified during the review process. While we understand this can be frustrating, blocking accounts without justification is not our policy. If further documents were requested, it was to ensure compliance with our verification standards. We also want to clarify that we do not ban players for leaving negative reviews. Our goal is to provide a fair gaming environment, and while we welcome honest feedback, we will investigate and dispute claims that contain misinformation. If you still require assistance or believe your case was mishandled, we encourage you to reach out directly to our support team so we can review your situation further. We take every player’s experience seriously and aim to resolve issues professionally and fairly. Best regards, SCROOGE Casino Support Team
Jacob
Scrooge casino is a pretty good place to play stumble accessed it recently and so far so good. Give them a try
Response from SCROOGE CasinoOct 29, 2024
Thank you so much!
Tiffany K.
Thank yall for being one of the best I love yalls site and support team!
Response from SCROOGE CasinoOct 29, 2024
Thank you!
Chuck H.
The only way this slaughter house has 4.5 rating is by being bought!! The only thing right about this scam house is the name!! I have spent over $600 since i signed up 5 weeks ago and have not even won a feature. I have played 25% of the slots and absolutely dead spins. You can spin over 30 times and not hit a penny!! I play at 5 places on line regularly. Sometimes thousands a week. I have played at everyone i know of that is allowed in my state which is close to 20 sc casinos and this is by far the greediest place i have ever played!! And that is bad if you are familiar with some of them. You wont get another dime from me so get bent scrooge. Your name is perfect!!
Response from SCROOGE CasinoDec 16, 2024
Thank you for taking the time to share your feedback. We understand your frustration and regret that your experience with our platform did not meet your expectations. At Scrooge Casino, we strive to provide a fair and enjoyable gaming experience for all our players. Please note that our games are powered by certified Random Number Generators (RNGs) to ensure that outcomes are entirely random and unbiased. While winning is always exciting, it’s important to remember that outcomes are based on chance, and results can vary significantly over time. We value transparency and want to assure you that our ratings reflect the genuine experiences of a diverse community of players. That said, we take every piece of feedback seriously and will review your concerns to identify any potential areas for improvement. If you would like us to review your account activity or address specific concerns further, please reach out to our support team directly. We’re here to assist and provide clarity where needed. Thank you again for sharing your thoughts, and we hope to rebuild your trust in the future.
Tony R.
I have to say this: Scrooge is a fabulous and fun social casino to play on. Super easy buys and super easy redeems. I also love the customer service. They are fast and always kind! Keep up the good work Scrooge! Don’t ever leave my region! LOL
Mk L.
I love Scrooge casino!! They have a wide range of slots and many exclusive slots and penny slots! The chat customer service is awesome and quick! I have yet to make a redemption but my sister has and got it within 1 day of redemption
jonny
For anyone on the fence here you go...this is a good example of what a posted about. They turned my criticism of their site around and made it look like It was my fault that their casino has serious issues. Can you also sense the rude and condescending tone in the reps reply? I felt that they would try to lie about the payouts and deposits and the play so i downloaded all of my transactions for proof. The rep straight out lied or cant do simple math. But of course the Big proof that their site is shady is the fact that they booted me from their site for calling them out on it. Please, if you like your money dont play on Scrooge Casino because you wont have it long if you do. Im in the process of fiiling a complaint with the Federal Trade Commission and The South Dakota Gaming Authority and i will keep you posted on my progress. I have been playing on Scrooge for awhile now and I play everyday and deposit constantly. At first everything seems ok, If I had over time deposited say $200 I could reasonably expect maybe $100 back in redemptions and that was ok I have alot of fun playing their games. But for the last say 3 months it has gone from 1 of my favorite places to play to just a money dumping nightmare. For example since my last redemption I have deposited well over $300 and I can barely even get into a bonus round much less in a position to redeem anything. The daily wheel in the beginning would give you a decent amount os ST on the high risk wheel about 75% of the time but now in say the last 3 to 4 weeks ive only won twice. Long review I know but theres more. They give bi-monthly reviews of your account and award free ST according to their unknown computations so me..daily player, daily depositor, depositing over $300 since my last account review I get $12.50 for my patronage...PATHETIC. Their facebook rewards are weak when given and by the time you enter the code the rewards have already been claimed. And if ALL THAT isnt bad enough the worst thing about them is their mostly rude Customer Service Reps. Seriously....they are rude as hell and of course when you bring any kind of complaint to their attention its YOUR FAULT ACCORDING TO THEM AND MAYBE YOU SHOULD TAKE A BREAK FROM PLAYING and then they msg you the process of taking a break. In short I would just stay away from this site!!!! With all of the other sites out there and new ones popping up everyday it wont be long before they shut down anyway unless they change how they do business. THEIR US TRUTH IN THEIR NAME AND IT SAYS IT ALL.
Response from SCROOGE CasinoSep 21, 2024
Thank you for your feedback. We strive to provide a positive experience for all our players, but it's important to address a few concerns. First off you neglect that you constantly use the risk wheel when spinning the wheel, this alone puts you at risk for not gaining daily tokens. Since your last review, you've spent $155, during which we provided $17.50 worth of ST in free spins and ST rewards. This equates to over 11% in bonuses, which is significantly higher than the industry standard, where most casinos offer between 2-5%. Our support team has always maintained professionalism and courtesy in their interactions with you. Unfortunately, your tone and approach have often been disrespectful, as reflected in your previous communication. We understand that not winning can be frustrating, but it's essential to recognize that the outcomes in our games are determined by fair and random processes, which we do not control. Our staff is trained that if they see consistent behavior patterns of complaints while not winning to talk to our players about reasonable controls to help not spend etc. This is not being rude but offering genuine help because we do value and care about our players UNLIKE 99.9% of others out there if not 100%. While we've made every effort to accommodate your concerns, it’s clear that our platform may not align with your expectations. We believe it’s in the best interest of both parties that you no longer play with us. Please note that continued behavior of this nature could lead to similar outcomes at other platforms. We appreciate your time with us and wish you the best in your future gaming experiences.