Matt S.
garbage product that presents itself as…
garbage product that presents itself as a screen recording tool. This product does not record video at all.

Scribe helps organizations capture and optimize how work gets done. Scribe’s Workflow AI platform creates step-by-step guides (no more manual documentation), and identifies the biggest opportunities to improve across your organization. Trusted by teams at New York Life, T-Mobile, LinkedIn, HubSpot, and Northern Trust, Scribe is used by 94% of the Fortune 500 to work smarter, faster, and deliver exceptional results.
Scribe (scribehow.com) has 27 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Claim this listingInternet & Software · El Monte, California
Excellent

Internet & Software · Los Angeles, California
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Internet & Software · San Francisco, California
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Internet & Software · San Francisco, California
Excellent
27 approved reviews, newest moderated first
Matt S.
garbage product that presents itself as a screen recording tool. This product does not record video at all.
Fares Z.
In less than a hour. I got 7 ads of your product on Youtube. I don't like being harrassed. Since you want to shove me your product by force. I will gladly contribute to lower your reviews rate. As long as I keep receive your forced ads everywhere I go, I will NEVER, to my last breath, buy your app. You lost a potential customer just by spamming him. Good job.
Tom M.
Not reliable. Sometimes it times out, others I can't login at all. If you can't provide a service reliably, don't supply it in the first place.
Jocelyn H.
Scribe is an incredible platform. I systemises and created all dental reception manuals and how to guides in a fraction of the time! Well worth it!! I find it easy to use.
Response from ScribeMar 5, 2026
Thank you so much for your review, Jocelyn! We're honored to help train the fine folks at your dental office. 🤓
Caitlin
I Subscribed for a monthly account online- but was charged an annual fee- this was only clear after the purchase went through. It also had the cost as $780 but that is US dollars- so the cost to me, in Australia was over $1,100. I had understood I would be paying the $68 a month- But I have emailed support- called numerous support lines- and unable to get through. I urgently require the money returned. No one is returning calls or emails/support. It is incredibly stressful and I am honestly concerned how I will pay groceries with this unexpected cost.
Response from ScribeFeb 19, 2026
Hi Caitlin, thank you for letting us know here. That's certainly not right, and I'd love the chance to help fix this for you! Could you please reach out to me directly at nico[@]scribehow.com? We don't have any live support, so I apologize if you've seen differently, but I am standing by and ready to help!
Khalil B.
I am a VP at IQVIA and noticed that, on many occasions, Scribe made unapproved marketing claims on LinkedIn stating that "Teams across IQVIA use Scribe to save hours every week". We're trying to figure out how to stop these unapproved marketing claims.
Response from ScribeJan 21, 2026
Hi Khalil, thank you for reaching out to us. I can see that back on January 12th & 13th you were in touch with our team about this and these LinkedIn ads have not been promoted since September of 2025. We are very sorry for the concern this has caused you and your team! To clarify, this was part of a highly targeted, one-to-one account-based campaign on LinkedIn. To personalize our outreach, we used your company name only to people at your organization—not as a public advertisement. I understand how seeing your company name in that context might feel like a broad announcement, and I apologize for any misunderstanding. Thank you for giving us the opportunity to address this. We value your privacy and partnership, and we’re committed to making sure you feel completely comfortable with how we interact on your behalf. Please let me know if you have any further questions, I am more than happy to help! — Nico, Community Lead at Scribe
Edward Y.
Scribe completely changed the way I create and share processes. It’s intuitive, reliable, and has saved our team countless hours. We used it to onboard new hires and standardise workflows across departments what used to take hours of meetings now takes minutes with ONE email. Highly recommend it to any manager that wants to structure their teams learnings with the constant updates from management.
Response from ScribeJan 26, 2026
Hours of meetings into minutes with a single email is music to our ears, Edward! 🤩 Thank you so much for sharing your Scribe story, and we're honored to be part of your tech stack.
Aoife D.
I am obsessed with Scribe!! It’s been a game changer for me to create quick reference guides
Response from ScribeOct 9, 2025
We're honored to be part of your tech stack, Aoife! Thanks so much for sharing your story with us. 🤗 Happy scribing to you!