Scout & NimbleReviews of scoutandnimble.com

Even though my order was initially delivered incorrectly, the customer team went above and beyond to make it right. They made sure the correct item was delivered quickly and arranged for the wrong item to be picked up without any hassle. Honestly, mistakes happen, but the way they handled everything made a huge difference. The two girls I spoke with were the sweetest most helpful reps I have dealt with when ordering online. They were kind, professional, and genuinely cared about getting this sorted out. Highly recommend based on their amazing service!

Great customer service! It’s nice to actually be able to easily speak to a person without jumping through hoops. Thank you Killie for your assistance today.

Scout and nimble has provided a ton of decor and furnishing for my personal house and clients! They are always responsive and quick to address any issues! Love working with them!

I wouldn’t shop anywhere else. Being in the design industry, I have trade accounts with many different companies. Between the pricing I receive and the immediate support response time, this company is hard to beat. This is now my 4th order I’ve placed with Scout & Nimble over the past several months, and other than 1 of the several items I’ve ordered showing up damaged, that they immediately replaced, all other experiences have been better than expected. Thank you Hayley for the assistance today!

When I finally received a long awaited (back ordered) chair, it arrived damaged. SN replied to my inquiry and within the day, and a replacement was ordered. A representative updated me frequently on the status of the replacement order and even followed up after it was received. I always worry about return/exchange policies on furniture but SN couldn’t have made it any more seamless.

I recently ordered furniture from Scout and Nimble, and I couldn’t be happier with the experience! From start to finish, their customer service was great—friendly, knowledgeable, and always ready to assist. Highly recommend!

I’ve had the best experience with Scout every time. Both in person at their showroom and online!!!! Their team goes above and beyond to help, and the selection is always a hit. Every piece I have purchased has been STUNNING and I think my home will be all Scout products soon rather than later. You will not regret your order!!!

I order a dresser and upon arrival, it was not what I was expecting. Reached out to support and the customer care team went out of their way to help me find a new dresser and get this one shipped back! I work in customer service myself and to say they care, they truly do! It was like talking to a friend to get a problem solved. Thanks Scout!