Scout & NimbleScout & Nimble is an online retailer specializing in furniture & home décor serving working interior designers and design enthusiasts, alike. With a wide selection of products from top designer brands & shoppable designer rooms for every style, Scout & Nimble is a one-stop shop for those looking to bring beautiful, polished style into their home.
Scout & Nimble (scoutandnimble.com) has 639 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Amy A.
I had ordered a rug, that was beautiful online and in person, but not quite the right look I was hoping for. I put in for the return request to Customer Service and they went above and beyond to keep me informed! I even received a subsequent email saying they heard from the rug company and would be processing the refund. During these times of online shopping, this has been exceptional Customer Service and I will be back to shop for more!
Chris G.
We had a protracted problem involving a piece of furniture that twice came in damaged over seven months of waiting. Although we're not happy with the particular furniture vendor, Diana in customer service turned what could have been a terrible experience into a much better outcome with her caring and thoughtful help. She was always available and did everything she could toward helping us remain happy customers. Dianna Harris is First Rate Stuff.
Jordan S.
I had questions about several products and shipping and the representative I spoke with was very helpful. I was able to get someone knowledgeable on the phone immediately which is a big plus these days.
Kailey Clark D.
I just started my trade account with Scout & Nimble and I am so happy with the customer service so far. One of the items in my order shipped before I anticipated and I needed them to hold off shipping so I called and they were able to work with me to hold the product for shipping at a later date. I cannot wait to continue working with Scout & Nimble. Also want to comment on their pricing- much better than some of their competition. Really excited about this company!
Antonella M.
As a Designer, and first time client of S&N, I am blown away by this company's customer service. Diana Harris was AMAZING!! She helped me work out a minor issue with my order, every step of the way. Her professionalism and attentiveness to detail was superb. I'm super happy with my overall experience, and thanks to Diana's efforts, I also have a very happy client. Thank you and I look forward to my next order! : )
Laura W.
I had been eyeing a dresser for awhile, waiting for it to go on sale. I found a great price on the dresser on a different site. I contacted Scout and Nimble for a price match and they did! I would prefer to give my support to a small business. Diana in customer service has been impeccable, and hard to find, so bravo to Scout and Nimble. The dresser is on backorder for 5-7 weeks so the rest of my review will come after purchase and shipment comes.
Tracey S.
I ordered 2 chairs that ended up getting lost by the last mile shipper. I called Scout & Nimble and Diana jumped all over it. She had the chairs re-ordered at no expense to me and kept in touch through each stage of the process until she had confirmed the chairs were delivered successfully. She was a joy to work with - so friendly, responsive and on top of things. And I love the chairs!
Donna H.
I have only made a couple of purchases with Scout and Nimble but I am happy to give them kudos for outstanding customer service. They are very quick to respond and follow up, too. Diana Harris, this one is for you!
